FAQ's - Frequently Asked Question

  1. Is there a specific Advisor that I must see?
  2. What if I am an evening student and cannot meet with an Advisor during the day?
  3. Where should I go for advising when the fall and spring semesters have ended?
  4. How do I make sure that the courses I am taking are part of my degree?
  5. When to I need to pay for the courses I registered for?
  6. How do I process my financial aid?
  7. I am not sure what I want to do, where can I go to find what kind of career I might be interested in?

1. Is there a specific advisor that I must see?

All students have an assigned advisor. Please refer to our "All About Your Advisor" page. If you changed your program or major or have not been assigned an Advisor, please stop by the Academic Advising Office to have an Advisor re-assigned. All students are required to meet with an advisor to register for classes.

2. What if I am an evening student and cannot meet with an advisor during the day?

A limited number of faculty are available during evening hours. An Academic Advisor will assist you at the Academic Advising Office.

3. Where should I go for advising when the fall and spring semesters have ended?

When Faculty Advisors are not readily available on campus (typically summer and winter breaks), students may come to the Academic Advising Office. However, Advisors will have limited availability to assist continuing students at this time. Please refer to our walk-in schedule located in our Hours/ Staff Information page.

4. How do I make sure that the courses I am taking are part of my degree?

Students should refer to their transcript in Banner and program sheet to check off completed courses. As well, students should run a Degree Evaluation and meet with their assigned Advisor to discuss any questions.

5. When do I pay for the courses I am registered for?

Each semester there are deadlines for payment. These deadlines and payment options or refund policy can be found on the Bursar's Office page. Also, you must submit a certificate of residence. A certificate of residence will determine whether you pay in state (New York state resident) or out of state tuition (non-resident).

6. How do I process my financial aid?

The Financial Aid Office located on the 3rd floor of the Shepard Center or 1st floor of Kaplan Hall, has an assortment of material online or in person to help students and their families fill out their FAFSA forms and loan information. Workshops are also offered to guide individuals through this process.

7. I am not sure what I want to do, where can I go to find what kind of career I might be interested in?

Students can go to the Office of Career and Internship Services to perform a career interest inventory to identify a preferred career field based on your values and interests. This office also provides valuable information about job opportunities and career trends and conducts several workshops on different topics throughout the semester. Stop by to take advantange of this great resource!