FAQ about Academic Support

Is tutoring available on campus?   Yes. Scheduled tutoring is offered by appointment in the tutorial centers and on a drop-in basis in academic department labs. Pick up an Academic Support Application from the Tutorial Receptionist in the Learning Center/Tutorial Center and follow the steps outlined.  If you are registered in Middletown or Newburgh, you may utilize academic support on the campus of your choice.

Where can I go for academic support? Go to the following locations for the help you need.

Middletown Campus:

Tutorial Center - Library 2nd Floor

Math Tutorial Lab- Harriman Hall 305

Reading Center-BioTech 362 and 364

Writing Center-BioTech 360

Bat Cavern/Biology Resource-RCSE 306

Newburgh Campus:

Learning Center –Kaplan 220

Math Tutorial Lab-Kaplan 229

Reading Center-Kaplan 223

Writing Center-Kaplan 225

Bat Cavern II-Kaplan 230

Your instructor may have supplemental material for a course on-line in an Angel shell.

What are the Tutorial/Learning Center Hours for the semester?   In Middletown, the hours are Monday through Thursday from 8 a.m. to 8 p.m. and on Fridays from 8a.m. to 4 p.m. In Newburgh, the hours are Monday through Thursday from 9 a.m. to 7 p.m. and Fridays from 9 a.m. to 4 p.m.

For labs, current hours of operation are posted in the lab and are available at the Academic Support website

How do I know if I am eligible for scheduled tutoring? All credit students of the College may request scheduled tutoring for a course that they are currently enrolled in. To receive this type of academic support, you must fill out the Academic Support Application which has a section for input from your instructor. If you need a more accessible form of this document, please contact Eileen Burke at 845-341-4171. Scheduling is arranged through the Tutorial/Learning Center and depends on tutor availability and your availability matching. An attendance policy is in place for scheduled tutoring. You must have good class attendance and bring your course notes and textbook to your scheduled tutoring sessions.

When are applications being accepted? Students must wait until after the semester begins to meet with an instructor to discuss academic support options. Applications will be accepted in the Tutorial/Learning Center after the start of classes.

How often can I meet with a tutor? Students may participate in tutoring in department labs on an as needed basis. Scheduled tutoring sessions in the Tutorial/Learning Centers are typically set for one hour, once or twice per week.

Is there an additional charge for the academic support services that I use? Students pay a general academic support fee each semester. There is no additional charge to use the academic support labs or to have scheduled tutoring sessions.

How do I know my tutor is qualified?   Peer Tutors are recommended by instructors and have done very well in the subjects they are tutoring. Professional Tutors have a Bachelor’s degree or higher and are approved for hire by both the Coordinator of Academic Support and the Academic Department Chairperson for the course(s) to be tutored.

How do I become a Peer Tutor?   If you are interested in being employed as a tutor, you may stop by the Tutorial/Learning Center for an application packet or see the information for tutors on the Academic Support website. .

For more information, call the Learning Center in Newburgh at 845-341-9504 or the Tutorial Center in Middletown at 845-341-4171.