FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 1 STUDENT STUDENT MONITOR MONITOR COMPUTING & THE INTERNET Fall 2004 Findings ® FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 2 Methodology .... Lifestyle & Media conducted Spring and Fall; Financial Lifestyle & Media conducted Spring and Fall; Financial Services, Telecom, Automotive conducted every Services, Telecom, Automotive conducted every Spring. Computing & The Internet every Fall Spring. Computing & The Internet every Fall .... On campus one On campus one-on on-one intercepts conducted by one intercepts conducted by professional interviewers week of October 11, 2004 professional interviewers week of October 11, 2004 .... 1,200 full 1,200 full-time four time four-year undergrads year undergrads .... representative sample representative sample .... 100 campuses stratified by: 100 campuses stratified by: enrollment size enrollment size administrative control (public/private) administrative control (public/private) geographic location (census regions/divisions) geographic location (census regions/divisions) FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 3 College Student Population 16.1 million students Four Year Part-time 10% Grad Part-time 8% Grad Full-time 6% Two Year Full-time 15% Two Year Part-time 25% Four Year Full-time 36% FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 4 Demographics .... Employment: 81% worked last summer, 56% Employment: 81% worked last summer, 56% work during the school year (average 37 hours work during the school year (average 37 hours full full-time 17 hrs part time 17 hrs part-time weekly) time weekly) (Q D (Q D-3–7) 7) .... Monthly discretionary spending: $184 Monthly discretionary spending: $184 (Q D (Q D-12) 12) .... Annual personal earnings: $5,526 Annual personal earnings: $5,526 (Q D (Q D-9) 9) .... 62% get money from home, averaging $236 62% get money from home, averaging $236 monthly monthly (Q D (Q D-10 10-11) 11) .... Average age: 20.3 Average age: 20.3 (Q D (Q D-1) 1) .... Family Family’s average income: $90.8 s average income: $90.8 (Q D (Q D-13) 13) .... 21% are the first generation in their family to 21% are the first generation in their family to attend college attend college (Q D (Q D-15) 15) FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 5 Academic Majors (Q D-14) 1 5 3 Computer Science Computer Science 4 4 4 Pre Pre-Med Med 8 4 6 Psychology Psychology 3 3 3 English English 2 4 3 Political Science Political Science 7 3 5 Health Professions Health Professions 4 5 5 Visual/Performing Arts Visual/Performing Arts 4 3 4 Social Sciences/History Social Sciences/History 6 5 6 Biology Biology 6 4 5 Communications Communications 6 8 7 Undeclared Undeclared 4 11 11 7 Engineering Engineering 10 10 4 7 Education Education 9 16 16 13 13 Business Business Female Female % Male Male % Total Total % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 6 Summary Findings (1 of 2) 1. 1. College students continue to be a key consumer segment for College students continue to be a key consumer segment for Computing and Internet marketers Computing and Internet marketers .... 88% own a PC, up from 84% two years ago 88% own a PC, up from 84% two years ago .... 21% of all students (1.2 million) plan to purchase a new 21% of all students (1.2 million) plan to purchase a new PC in the next 12 months PC in the next 12 months 2. 2. Preference (ownership and purchase intent) continues to Preference (ownership and purchase intent) continues to grow for notebook PCs grow for notebook PCs .... 41% currently own a notebook, up from 36% last year, 41% currently own a notebook, up from 36% last year, and 15%, up from 11% last year, plan to purchase a and 15%, up from 11% last year, plan to purchase a notebook notebook 3. 3. DELL maintains dominance of the PC category DELL maintains dominance of the PC category .... Perceived as the manufacturer of the best desktop, and Perceived as the manufacturer of the best desktop, and the best notebook and manufacturer of desktop and the best notebook and manufacturer of desktop and notebook most students plan to purchase in the next 12 notebook most students plan to purchase in the next 12 months months .... DELL DELL’s ownership share increased to 32%, up from 30% ownership share increased to 32%, up from 30% last year last year FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 7 Summary Findings (2 of 2) 4. 4. Younger students are more computer literate and net savvy Younger students are more computer literate and net savvy than older students than older students .... Increase in length of prior PC experience and higher Increase in length of prior PC experience and higher level of net sophistication level of net sophistication 5. 5. Software Software .... 66% use Windows XP OS, 11% 2000, 8% Windows 66% use Windows XP OS, 11% 2000, 8% Windows ’98 98 and 5% Me and 5% Me .... 79% use MS Word, 59% MS Excel, 51% MS PowerPoint 79% use MS Word, 59% MS Excel, 51% MS PowerPoint and 32% MS Outlook while software piracy has and 32% MS Outlook while software piracy has decreased to 23%, down from 41% last year decreased to 23%, down from 41% last year 6. 6. The Internet The Internet .... Students spend an average of 15.1 hours online weekly, Students spend an average of 15.1 hours online weekly, up 15% from last year and 90% go online daily or more up 15% from last year and 90% go online daily or more often often .... 64%, up from 61% last year, made an online purchase in 64%, up from 61% last year, made an online purchase in the past year. Annual online spending totals $2.4 billion the past year. Annual online spending totals $2.4 billion FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 8 Who makes the best . . . ? (Q 44) .... By a wide margin, students believe DELL makes By a wide margin, students believe DELL makes the best desktop PC and best notebook PC the best desktop PC and best notebook PC .... HP makes the best computer printer also by a wide HP makes the best computer printer also by a wide margin margin % Printer Printer % Notebook Notebook % Desktop Desktop Lexmark Lexmark Canon Canon Epson Epson DELL DELL HP HP IBM IBM HP HP Sony Sony Apple Apple DELL DELL IBM IBM Gateway Gateway Apple Apple HP HP DELL DELL 7 6 5 7 8 8 8 8 10 10 12 12 14 14 10 10 49 49 45 45 53 53 FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 9 Who Makes the Best Desktop Computer? (Q 44) 0% 10% 20% 30% 40% 50% 60% 2001 2002 2003 2004 Compaq IBM Apple Gateway HP Dell FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 10 Who Makes the Best Notebook Computer? (Q 44) 0% 10% 20% 30% 40% 50% 2001 2002 2003 2004 Sony Gateway IBM Apple HP Compaq Dell FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 11 PC Ownership .... PC ownership has grown to 88% of all students (up slightly from PC ownership has grown to 88% of all students (up slightly from 87% last year and 84% two years ago) 87% last year and 84% two years ago) (Q 45) (Q 45) 61% 68% 75% 80% 84% 87% 88% 1998 1999 2000 2001 2002 2003 2004 FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 12 PC Ownership (Q 45) .... Students living on campus, those with more Students living on campus, those with more convenient access to campus computing convenient access to campus computing resources, are more likely to own a PC than other resources, are more likely to own a PC than other student groups student groups At At Home Home % Off Off Campus Campus % On On Campus Campus % Female Female % Male Male % Total Total % 84 84 78 78 81 81 79 79 81 81 80 80 2001 2001 81 81 81 81 89 89 84 84 84 84 84 84 2002 2002 82 82 86 86 91 91 87 87 87 87 87 87 2003 2003 78 78 87 87 91 91 89 89 87 87 88 88 2004 2004 FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 13 PC Ownership (Q 47) Base = All Students 75% 80% 84% 87% 88% 64% 69% 69% 66% 59% 21% 23% 28% 36% 41% 2000 2001 2002 2003 2004 PC Owners Desktop Owners Notebook Owners FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 14 When First Computer Was Obtained (Q 66) 14% 17% 7% 84% 16% 2% 24% 20% Before Elementary School In Elementary School In Junior High In High School HS Graduation After HS before College Before College (Net) In College FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 15 When Computer Used Most Often Was Obtained Class Year Comparison (Q 63) 0% 3% 28% 51% 83% 16% 0% 1% 10% 27% 38% 61% In Elementary School In Junior High In High School After HS before College Before College (Net) In College (Net) Freshmen Seniors FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 16 Computing Experience (Q 66, 90- 92) .... Underclassmen don Underclassmen don’t have significantly less computing t have significantly less computing experience than upperclassmen since they continue to acquire experience than upperclassmen since they continue to acquire their first computer at a younger age than upperclassmen their first computer at a younger age than upperclassmen .... 47% (up from 44% last year and 34% four years ago) feel their 47% (up from 44% last year and 34% four years ago) feel their computing skills are computing skills are “far more or more proficient than the far more or more proficient than the average student average student” 9.3 9.0 8.3 8.1 8.7 Years of Computing Experience Years of Computing Experience 2.5 2.4 2.2 2.1 2.3 Years of Wireless Computing Years of Wireless Computing Experience Experience Senior Senior % Junior Junior % Soph Soph % Fresh Fresh % Total Total % When obtained first computer . . . When obtained first computer . . . 25 21 13 5 16 during College during College 48 48 53 55 51 during High School and summer during High School and summer thereafter thereafter 27 32 34 40 33 before High School before High School FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 17 Multiple Computer Ownership (Q 46) Base = All Students 24 24 63 63 87 87 ‘03 03 % 28 28 25 25 21 21 19 19 17 17 Own more than 1 PC Own more than 1 PC 60 60 59 59 59 59 57 57 51 51 Own only 1 PC Own only 1 PC 88 88 84 84 80 80 75 75 68 68 Own a PC Own a PC ‘04 04 % ‘02 02 % ‘01 01 % ‘00 00 % ‘99 99 % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 18 How Students Acquired Their Computer (Q 52) 0% 10% 20% 30% 40% 2000 2001 2002 2003 2004 Received as gift Parents purchased it Purchased by student Existing family computer Acquired from school or work FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 19 Very/Somewhat Important Purchase Decision Influences (Q 54) 11% 12% 18% 26% 30% 33% 46% 46% 54% 63% 68% Salesperson Recommended by school Required by school Best choice for my major Advertising Previously owned Brand Special offer/promotion Recommended by friends/family Product review Price Mfr. reputation FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 20 Where Computer Was Purchased (Q 55) 9% 0% 1% 1% 2% 3% 3% 3% 4% 4% 4% 4% 5% 10% 10% 16% 20% Don't know Online Dept Store Online Office Super Store Other on campus retail Online Consumer electronics store Purchased Used Off campus Dept Store Online at Computer Retailer College bookstore Included with tuition Off campus Office Super Store Phone/mail order Self-built Mfr's store Off campus computer retailer Off campus consumer electronics Online from Mfr FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 21 Name of Store Where Computer Was Purchased (Q 56) 4% 4% 0% 0% 1% 1% 1% 2% 2% 3% 4% 4% 4% 14% 19% 37% Don't know Other BJ's K-Mart Sam's Club Radio Shack Office Max Sears Costco Staples Office Deport Fry's Wal-Mart Comp USA Circuit City Best Buy FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 22 Input in Purchase of PC (Q 53) Primary decision maker 48% No input 26% Some input 26% FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 23 Month of Year When Acquired Computer (Q 64) 3% 2% 4% 2% 7% 13% 12% 26% 12% 3% 2% 4% 10% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec DK FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 24 Average Cost of Computer (Q 57-59) 20% 20% 13% 13% 32% 32% - $1,519 $1,519 Notebooks Notebooks 9% 9% 33% 33% 49% 49% 82% 82% $1,145 $1,145 Desktops Desktops 14% 14% 24% 24% 41% 41% - $1,316 $1,316 All PCs All PCs >$2,000 >$2,000 <$1,000 <$1,000 Average Cost of Average Cost of Computer Computer Printer Printer Included Included Monitor Monitor Included Included Average Average Cost Cost FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 25 .... Students use a Pentium4 processor most often and Students use a Pentium4 processor most often and nearly as many have 512MB of memory as have nearly as many have 512MB of memory as have 256MB 256MB Processor & Memory (Q 50-51) 37% 37% Don Don’t know t know 4% 4% Other Other 3% 3% Other Other 1% 1% Power Mac G5 Power Mac G5 Memory Memory Processor Processor 18% 18% 256 MB 256 MB 38% 38% Intel Pentium4 Intel Pentium4 17% 17% 512 MB 512 MB 18% 18% Intel Pentium III Intel Pentium III 8% 8% 128 MB 128 MB 10% 10% Intel Pentium II Intel Pentium II 6% 6% 2 GB 2 GB 5% 5% Celeron Celeron 9% 9% 1 GB 1 GB 5% 5% Power Mac G4 Power Mac G4 64 MB 64 MB Don Don’t know t know Power Mac G3 Power Mac G3 18% 18% 4% 4% 1% 1% FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 26 Size of Monitor (Excludes Notebooks) (Q 69) .... 35% of students have a 15 35% of students have a 15” or smaller monitor or smaller monitor while 52% have a 17 while 52% have a 17” or larger monitor or larger monitor 17" 38% 19" 11% 15" or smaller 35% DK 13% 20" or larger 3% FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 27 Brand Shares of Computers Currently Owned (Q 48) 0% 10% 20% 30% 40% 2001 2002 2003 2004 Compaq HP Dell Gateway IBM Apple FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 28 0% 5% 10% 15% 20% 25% 30% 35% 2001 2002 2003 2004 IBM Apple Gateway Dell HP Compaq Brand Shares of Computer Used Most Often (Q 49) FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 29 Brand Shares of Desktop Computers Currently Owned (Q 48) 0% 10% 20% 30% 40% 2001 2002 2003 2004 Compaq HP Dell Gateway IBM Apple FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 30 Brand Shares of Notebook Computer Currently Owned (Q 48) 0% 10% 20% 30% 40% 2001 2002 2003 2004 Compaq HP Dell IBM Gateway Toshiba Sony Apple FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 31 Plan to Buy PC Next 12 Months (Q 79-80) Base = All Students 0% 5% 10% 15% 20% 25% 1998 2000 2002 2004 PC Desktop Notebook FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 32 Desktop Brand Plan to Buy in Next 12 Months (Q 81) 0% 10% 20% 30% 40% 50% 60% 2001 2002 2003 2004 Compaq HP Dell Gateway Apple FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 33 Notebook Brand Plan to Buy in Next 12 Months (Q 82) 0% 10% 20% 30% 40% 50% 2001 2002 2003 2004 Compaq HP Dell Apple Gateway Sony FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 34 Brand Ownership & Brand Purchase Intent (Q 48, 81) .... DELL has the highest share of desktops and notebook DELL has the highest share of desktops and notebook computers currently owned and more students plan to computers currently owned and more students plan to buy a DELL desktop or notebook than any other brand buy a DELL desktop or notebook than any other brand 2 IBM IBM 2 eMachines eMachines 9 Toshiba Toshiba 4 Apple Apple <----------------- -----------------Plan to Buy Plan to Buy--------------------- ---------------------> <------------------ ------------------Currently Currently Own Own------------------ ------------------> 5 10 10 10 10 11 11 13 13 32 32 % 2 Gateway Gateway 2 Sony Sony Gateway Gateway 2 Sony Sony 5 Compaq Compaq 3 Compaq Compaq Apple Apple 5 eMachines eMachines 6 HP HP 3 Gateway Gateway Compaq Compaq 11 11 Gateway Gateway 7 Sony Sony 9 Apple Apple HP HP 10 10 Compaq Compaq 24 24 Apple Apple 12 12 HP HP IBM IBM 16 16 HP HP 40 40 DELL DELL 47 47 DELL DELL DELL DELL 32 32 DELL DELL % Notebook Notebook % Desktop Desktop Notebook Notebook % Desktop Desktop FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 35 DELL Brand Tracking 23% 16% 15% 20% 24% 36% 23% 18% 24% 29% 46% 32% 23% 41% 39% 56% 45% 30% 58% 47% 53% 45% 32% 47% 40% Dell makes best desktop Dell makes best notebook Own a Dell (1) Plan to buy Dell desktop (2) Plan to buy Dell notebook (2) 2000 2001 2002 2003 2004 (1) Among computer owners (2) Among those planning to purchase a computer in the next 12 months FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 36 HP Brand Tracking 9% 4% 14% 10% 7% 10% 4% 12% 10% 4% 8% 6% 17% 4% 5% 9% 5% 14% 8% 5% 10% 8% 14% 12% 6% HP makes best desktop HP makes best notebook Own HP (1) Plan to buy HP desktop (2) Plan to buy HP (Net) notebook (2) 2000 2001 2002 2003 2004 (1) Among computer owners (2) Among those planning to purchase a computer in the next 12 months FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 37 COMPAQ Brand Tracking 11% 11% 20% 14% 11% 8% 9% 15% 12% 7% 15% 8% 18% 11% 7% 13% 6% 14% 2% 6% 8% 3% 10% 3% 5% Compaq makes best desktop Compaq makes best notebook Own Compaq (1) Plan to buy Compaq desktop (2) Plan to buy Compaq notebook (2) 2000 2001 2002 2003 2004 (1) Among computer owners (2) Among those planning to purchase a computer in the next 12 months FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 38 GATEWAY Brand Tracking (1) Among computer owners (2) Among those planning to purchase a computer in the next 12 months 18% 9% 15% 20% 10% 16% 6% 11% 18% 5% 15% 6% 13% 14% 10% 7% 4% 9% 5% 5% 8% 3% 8% 3% 2% Gateway makes best desktop Gateway makes best notebook Own Gateway (1) Plan to buy Gateway desktop (2) Plan to buy Gateway notebook (2) 2000 2001 2002 2003 2004 FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 39 11% 11% 8% 8% 8% 8% 11% 5% 8% 11% 8% 11% 5% 8% 14% 8% 12% 6% 2% 8% 10% 14% 6% 9% 24% Apple makes best desktop Apple makes best notebook Own Apple (1) Plan to buy Apple desktop (2) Plan to buy Apple notebook (2) 2000 2001 2002 2003 2004 APPLE Brand Tracking (1) Among computer owners (2) Among those planning to purchase a computer in the next 12 months FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 40 Brand of Printer Currently Owned (Q 61) 0% 10% 20% 30% 40% 50% 2001 2002 2003 2004 HP Canon Epson Lexmark Dell FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 41 Type of Printer Owned (Q 60) 3% 13% 13% 58% 13% Don't own a printer Photo Multipurpose Laser Ink-jet FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 42 Own/Plan to Purchase Among Desktop Owners (Q 67-68) 33 33 35 35 37 37 37 37 49 49 52 52 55 55 70 70 83 83 Currently Own Currently Own % CDR CDR-RW RW DVD DVD-R Scanner Scanner Web camera Web camera DVD DVD-RW RW LCD flat screen LCD flat screen MP3 player MP3 player Wireless mouse Wireless mouse Digital camera Digital camera 5 6 8 9 9 10 10 11 11 11 11 17 17 Plan to Purchase Plan to Purchase % Scanner Scanner Network card Network card DVD DVD-R CDR CDR-R Digital camera Digital camera CDR CDR-RW RW Cable modem Cable modem Color monitor Color monitor External speakers External speakers FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 43 Own/Plan to Purchase Among Notebook Owners (Q 67-68) 37 37 37 37 42 42 43 43 46 46 49 49 55 55 65 65 67 67 Currently Own Currently Own % External speakers External speakers Wireless mouse Wireless mouse Wireless functionality Wireless functionality Web camera Web camera Scanner Scanner LCD flat screen LCD flat screen DVD DVD-RW RW MP3 player MP3 player Digital camera Digital camera 6 7 7 7 7 7 9 15 15 19 19 Plan to Purchase Plan to Purchase % External speakers External speakers Network card Network card Wireless functionality Wireless functionality Cable modem Cable modem Digital camera Digital camera CDR CDR-R DVD DVD-R Color monitor Color monitor CDR CDR-RW RW FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 44 OS Used Most Often (Q 70) .... 92% use a Windows 92% use a Windows-based OS most often based OS most often and XP is the OS used most often and XP is the OS used most often 10 10 11 11 Windows 2000 Windows 2000 <1 <1 <1 <1 Unix Unix 1 2 Don Don’t know t know 1 1 Linux Linux 1 1 Windows NT Windows NT <1 <1 1 MAC OS 9 or earlier MAC OS 9 or earlier 1 1 Windows 95 Windows 95 5 5 MAC OS X MAC OS X 4 5 Windows ME Windows ME 6 8 Windows 98 Windows 98 72 72 66 66 Windows XP Windows XP Heavy Heavy Web users Web users % PC PC Owners Owners % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 45 Software Used, Pre-Installed & Purchased (Q 72-74) 8 14 14 29 29 McAfee Virus Scan McAfee Virus Scan 10 10 11 11 27 27 Adobe Photoshop Adobe Photoshop 7 24 24 32 32 Microsoft Outlook Microsoft Outlook 16 16 25 25 52 52 Norton Anti Norton Anti-virus virus 14 14 37 37 56 56 Microsoft Office Microsoft Office 12 12 36 36 59 59 Microsoft Excel Microsoft Excel 10 10 37 37 67 67 Adobe Acrobat Adobe Acrobat Microsoft PowerPoint Microsoft PowerPoint Microsoft Word Microsoft Word 11 11 32 32 51 51 14 14 49 49 79 79 Purchased Purchased % Pre Pre-installed installed % Used Used % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 46 How Software Was Obtained (Q 75) 3 Other on campus retail store Other on campus retail store 13 13 Ordered through the Internet Ordered through the Internet 17 17 Provided to me for a class Provided to me for a class 16 16 Received as gift Received as gift 24 24 Provided to me with a textbook Provided to me with a textbook 26 26 Purchased at an off campus store Purchased at an off campus store 27 27 Downloaded trial version from Internet Downloaded trial version from Internet 49 49 Downloaded full version from Internet Downloaded full version from Internet 2 Ordered by phone/800 number Ordered by phone/800 number College bookstore College bookstore Borrowed from family/friend Borrowed from family/friend 11 11 46 46 Total Total % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 47 Incidence/Attitude About Using Unlicensed Software (Q 76-78) .... 23% of students 23% of students have downloaded have downloaded unlicensed software since the start of the unlicensed software since the start of the semester semester .... About one in six (16%) believe the practice About one in six (16%) believe the practice of copying or using unlicensed software is of copying or using unlicensed software is limited to limited to “only a few students only a few students” .... About one in four (23%) believe About one in four (23%) believe “the the practice is unacceptable because it is practice is unacceptable because it is really stealing really stealing” FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 48 Computing On Campus (Q 83-89, 95) .... 89% of all students use school 89% of all students use school-owned computers owned computers (Q 83) (Q 83) .... 89% have a computer network at school; 89% are satisfied with 89% have a computer network at school; 89% are satisfied with the reliability, speed and ease of logon to access the Internet the reliability, speed and ease of logon to access the Internet through the school network through the school network (Q 84, 95) (Q 84, 95) .... 71% of computer networks are wireless 71% of computer networks are wireless (Q 85) (Q 85) and and 62% believe 62% believe their wireless network is their wireless network is “Very Important Very Important” or or “Somewhat Somewhat Important Important” (Q 86) (Q 86) .... 81% of individual dorm/residence/campus rooms are connected 81% of individual dorm/residence/campus rooms are connected to the school to the school’s computer network; 63% of computer networks s computer network; 63% of computer networks are accessible off campus are accessible off campus (Q 87 (Q 87-88) 88) .... Tech Support services are provided by the school for: Tech Support services are provided by the school for: (Q 89) (Q 89) 41% software 41% software 29% hardware 29% hardware 27% hardware repairs 27% hardware repairs 47% 47% “Don Don’t know t know” FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 49 Internet Behavior Overview .... Students have 7.3 years experience using the Internet Students have 7.3 years experience using the Internet (Freshman have 6.9 and Seniors 8.1) (Freshman have 6.9 and Seniors 8.1) (Q 94) (Q 94) .... 90%, up from 84% last year and 82% two years ago, go online 90%, up from 84% last year and 82% two years ago, go online once daily or more often once daily or more often (Q96) (Q96) .... 9%, down from 25% last year and 21% two years ago, typically 9%, down from 25% last year and 21% two years ago, typically connect at 56k or slower, 34% use a cable modem and 29% a connect at 56k or slower, 34% use a cable modem and 29% a DSL connection DSL connection (Q 98) (Q 98) .... Students connect to the Internet from different computers: Students connect to the Internet from different computers: (Q 93) (Q 93) 46% own desktop PC 46% own desktop PC 41% own notebook PC 41% own notebook PC 31% friend 31% friend’s PC s PC 16% school 16% school-owned computer (not in a lab) owned computer (not in a lab) .... Students spend an average of 15.1 hours weekly online, up 15% Students spend an average of 15.1 hours weekly online, up 15% from 13.1 hours last year and 11.9 hours two years ago from 13.1 hours last year and 11.9 hours two years ago (Q97) (Q97) and and have an average of 2.3 e have an average of 2.3 e-mail addresses mail addresses (Q 109) (Q 109) FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 50 Primary E-Mail Address (Q 110) 1% 1% 1% 1% 1% 1% 1% 3% 16% 17% 17% 36% Road Runner Cox Comcast BellSouth Juno Earthlink Google MSN AOL Yahoo Hotmail School FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 51 Primary E-Mail Address (Q 110) School 36% Hotmail 17% Yahoo! 17% AOL 16% MSN 3% All Other 11% FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 52 Years of Internet Experience (Q 94) .... The average student has 7.3 years of Internet The average student has 7.3 years of Internet experience experience 1% 9% 30% 33% 27% 1 to 2 3 to 4 5 to 6 7 to 8 More than 8 FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 53 Reasons Students Used the Internet in the Past Month (Q 99) 42 42 Banking transactions Banking transactions 45 45 Play games Play games 54 54 Send/receive Instant Messages Send/receive Instant Messages 54 54 Visit your school Visit your school’s site s site 42 42 Get help with homework/research question Get help with homework/research question 45 45 Buy things Buy things 53 53 Check the weather Check the weather 53 53 Lookup class assignments Lookup class assignments 53 53 Research for school assignment Research for school assignment 53 53 Complete a class assignment (not research) Complete a class assignment (not research) 69 69 Check grades Check grades 83 83 Send/receive E Send/receive E-mail mail Total Total % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 54 Three Most Important Reasons to Use the Internet (Q 100) 10 10 12 12 17 17 22 22 23 23 24 24 24 24 49 49 Total Total % 17 17 10 10 12 12 20 20 22 22 22 22 19 19 44 44 Male Male % 2 13 13 22 22 23 23 24 24 26 26 28 28 55 55 Female Female % Class assignment (not research) Class assignment (not research) Research for school assignment Research for school assignment Look up class assignments Look up class assignments Banking transactions Banking transactions Send/receive Instant Messages Send/receive Instant Messages Check sports scores Check sports scores Check grades Check grades Send/receive E Send/receive E-mail mail FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 55 Hours Per Week Spent On The Internet (Q 97) .... Compared to last year, students are spending 15% more Compared to last year, students are spending 15% more time on the Internet (from 13.1 hours weekly last fall to 15.1 time on the Internet (from 13.1 hours weekly last fall to 15.1 hours this fall) hours this fall) 10.6 11.9 9.2 11.9 11.9 11.9 13.1 13.8 12.4 15.1 15.4 14.8 Total Male Female Fall '01 Fall '02 Fall '03 Fall '04 FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 56 Hours Per Week Spent On The Internet (Q 97) 0 5 10 15 20 25 1998 2000 2002 2004 Total Male Female Heavy web user FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 57 Online Spending Behavior (Q112, 114-116) .... 64% (up from 61% last year) have made an online purchase in the 64% (up from 61% last year) have made an online purchase in the past year and annual spending totals $2.4 billion past year and annual spending totals $2.4 billion 1 15,918 15,918 69 69 231 231 4 Flowers Flowers 1 17,670 17,670 120 120 147 147 3 Personal care products Personal care products 5 127,224 127,224 120 120 1,060 1,060 18 18 Tickets (concerts/movies/sports) Tickets (concerts/movies/sports) 1 12,379 12,379 97 97 128 128 2 Vitamins/pharmaceuticals Vitamins/pharmaceuticals 2 42,663 42,663 164 164 260 260 4 Computer software Computer software 2 53,756 53,756 74 74 726 726 12 12 DVDs/Videos DVDs/Videos 2 54,856 54,856 127 127 432 432 7 Footwear Footwear 3 71,976 71,976 78 78 923 923 16 16 CDs/records/tapes CDs/records/tapes 4 107,124 107,124 291 291 368 368 6 Electronics Electronics 8 195,828 195,828 403 403 486 486 8 Computer equipment Computer equipment 9 210,666 210,666 232 232 908 908 15 15 Textbooks Textbooks 15 15 365,946 365,946 1,308 1,308 280 280 5 Computer Computer 25 25 608,142 608,142 590 590 1,030 1,030 18 18 Travel/airline tickets Travel/airline tickets 5 124,966 124,966 335 335 373 373 6 Other Other $2,386,000 $2,386,000 11,957 11,957 120,706 120,706 244,406 244,406 Purchases Purchases ($000) ($000) 1 5 10 10 Share of Share of Spending Spending % Total Total 42 42 285 285 5 Downloadable music Downloadable music 106 106 1,139 1,139 19 19 Books (not textbooks) Books (not textbooks) 193 193 1,266 1,266 22 22 Clothing Clothing Average Average Transaction Transaction ($) ($) Units Units (000) (000) Incidence Incidence % Category Category FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 58 Payment Methods Used for Online Purchases (Q 113) 0% 1% 2% 3% 15% 26% 38% 50% Friends debit/check card Pre-paid card Friend's credit card Parent's debit/check card Paypal Parent's credit card My debit/check card My credit card FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 59 Online Activities In the past month . . . In the past month . . . .... 74% visited a music related site, 29% 74% visited a music related site, 29% visited Amazon.com, 23% MTV.com and visited Amazon.com, 23% MTV.com and 23% visited eBay 23% visited eBay (Q 122) (Q 122) .... 79% of students used an IM in the past 79% of students used an IM in the past month, 64% used AOL and 16% MSN; 83 month, 64% used AOL and 16% MSN; 83% use their own PC for IM use their own PC for IM (Q 117 (Q 117-118) 118) .... 25% of students subscribe to one or more 25% of students subscribe to one or more online or e online or e-mail newsletters mail newsletters (Q 111) (Q 111) FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 60 Instant Messaging; Messenger & Device Used (Q 117-119) .... At 64%, AOL is the most commonly used IM At 64%, AOL is the most commonly used IM .... “Own PC Own PC” is the most commonly used IM device (83%) is the most commonly used IM device (83%) .... On average students have 68 people on their buddy list On average students have 68 people on their buddy list % Device Used % Used in Past Month 21 None 17 18 20 83 Cellular Phone Another PC A Friend’s PC My Own PC 64 AOL 16 MSN 15 Yahoo 2 Apple iChat 2 ICQ FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 61 Aided Awareness of Internet Sites (Q 106) 70 70 68 68 69 69 MTV.com MTV.com 63 63 76 76 69 69 ESPN.com ESPN.com 85 85 85 85 85 85 eBay.com eBay.com 66 66 69 69 73 73 82 82 82 82 83 83 83 83 Total Total % 63 63 65 65 72 72 80 80 83 83 79 79 83 83 Male Male % 81 81 Amazon.com Amazon.com 83 83 AOL.com AOL.com 86 86 Yahoo.com Yahoo.com 82 82 Google.com Google.com 69 69 Barnes&Noble.com Barnes&Noble.com 72 72 Expedia.com Expedia.com 74 74 AskJeeves.com AskJeeves.com Female Female % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 62 Internet Sites Visited This Semester (Q 107) 25 25 24 24 25 25 MTV.com MTV.com 12 12 42 42 27 27 ESPN.com ESPN.com 25 25 30 30 34 34 43 43 44 44 50 50 62 62 64 64 Total Total % 29 29 29 29 32 32 47 47 42 42 56 56 59 59 65 65 Male Male % 44 44 eBay.com eBay.com 45 45 AOL.com AOL.com 65 65 Yahoo.com Yahoo.com 63 63 Google.com Google.com 21 21 CNN.com CNN.com 30 30 TicketMaster.com TicketMaster.com 35 35 AskJeeves.com AskJeeves.com 39 39 Amazon.com Amazon.com Female Female % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 63 Aided Awareness of Student-related Web Sites (Q 104) 32 32 32 32 32 32 Half.com Half.com 28 28 29 29 29 29 34 34 35 35 41 41 42 42 49 49 53 53 71 71 Total Total % 26 26 29 29 29 29 32 32 35 35 43 43 44 44 53 53 49 49 70 70 Male Male % 44 44 HotJobs.com HotJobs.com 40 40 CareerBuilder.com CareerBuilder.com 58 58 Sparknotes.com Sparknotes.com 71 71 Monster.com Monster.com 30 30 eCampus.com eCampus.com 30 30 WebCT.com WebCT.com 30 30 Princeton Princeton Review.com Review.com 36 36 FastWeb.com FastWeb.com 35 35 Kaplan.com Kaplan.com 39 39 Blackboard.com Blackboard.com Female Female % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 64 Student-related Web Sites Visited This Semester (Q 105) .... The audience for student The audience for student-specific sites is specific sites is fragmented fragmented 11 11 12 12 13 13 15 15 20 20 21 21 23 23 25 25 27 27 Total Total % 10 10 12 12 12 12 14 14 17 17 21 21 22 22 23 23 27 27 Male Male % 27 27 Sparknotes.com Sparknotes.com 12 12 Scholarships.com Scholarships.com 12 12 CareerBuilder.com CareerBuilder.com 13 13 HotJobs.com HotJobs.com 16 16 Half.com Half.com 22 22 FastWeb.com FastWeb.com 20 20 Monster.com Monster.com 23 23 WebCT.com WebCT.com 27 27 Blackboard.com Blackboard.com Female Female % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 65 Activities Done In The Past 6 Months (Q 101) 3% 3% 3% 4% 4% 5% 6% 10% 16% 20% 25% 32% Participated in webcast Used portable digital music player: audio book Used portable digital music player: store notes Used portable digital music player: record notes Participated in Mac/PC video conference Used portable digital music player: for class lecture Participated in Mac/PC audio conversation Edited digital movie Edited/mixed digital music Accessed school network with laptop OFF campus Accessed school network with laptop ON campus Edited digital photograph FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 66 Online Sports News & Information (Q 120-121) .... 38% (57% of males, 19% of females) go online weekly 38% (57% of males, 19% of females) go online weekly or more often for Sports News & Information and or more often for Sports News & Information and ESPN.com is the most commonly visited site ESPN.com is the most commonly visited site % - Sites Visited Sites Visited - % - Frequency Frequency - 60 60 ESPN.com ESPN.com 9 More than once a day More than once a day 9 AOL AOL Sports.com Sports.com 44 44 Never Never 10 10 NBA.com NBA.com 10 10 Less often than monthly Less often than monthly 12 12 MLB.com MLB.com 8 Once or twice a month Once or twice a month 15 15 NFL.com NFL.com 9 About once a week About once a week 15 15 FoxSports.com FoxSports.com 9 More than once a week More than once a week 22 22 Yahoo Yahoo Sports.com Sports.com 10 10 About once a day About once a day FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 67 Downloading Unlicensed Music & Movies .... 29% (40% of males, 19% of females) 29% (40% of males, 19% of females) have downloaded unlicensed music or have downloaded unlicensed music or movies in the past month movies in the past month (Q 126) (Q 126) .... 39% believe 39% believe “Almost everyone Almost everyone” on on campus downloads unlicensed music campus downloads unlicensed music or movies and 41% believe or movies and 41% believe “a lot of a lot of students do it students do it” (Q 127) (Q 127) .... 75% are 75% are “In favor In favor” or find the practice or find the practice of downloading unlicensed music or of downloading unlicensed music or movies movies “Acceptable, because Acceptable, because everyone does it everyone does it” (Q 128) (Q 128) FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 68 Music-Related Sites Visited in Past Month (Q 122) .... Amazon (29%) is the most commonly visited music Amazon (29%) is the most commonly visited music-related related web site followed by MTV & eBay (each 23%) web site followed by MTV & eBay (each 23%) 23 23 23 23 23 23 MTV.com MTV.com 26 26 8 8 9 9 9 9 13 13 23 23 29 29 Total Total % 22 22 9 9 8 8 11 11 9 12 12 28 28 32 32 M ale M ale % 8 Napster.com Napster.com 30 30 None None 9 VH1.com VH1.com 15 15 Launch.YAHOO Launch.YAHOO! 7 Half.com Half.com 10 10 Barnes&Noble.com Barnes&Noble.com 7 Apple iTunes Music Store Apple iTunes Music Store 9 AOLmusic.com AOLmusic.com 18 18 eBay.com eBay.com 26 26 Amazon.com Amazon.com Female Female % FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 69 Downloaded Paid Music This Semester (Q 124) .... About one in five students (18%) have downloaded About one in five students (18%) have downloaded paid music this semester paid music this semester 1% 1% 1% 1% 2% 4% CDNow MTV MP3 eMusic Napster Apple iTunes FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 70 Downloaded Free Music This Semester (Q 123) .... About three in 10 (31%) students have downloaded About three in 10 (31%) students have downloaded free digital music this semester free digital music this semester 2% 3% 3% 3% 3% 4% 4% Apple iTunes AOLMusic MP3 Amazon Napster MTV Launch.YAHOO! FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 71 Purchased Music From Website This Semester (Q 125) .... 23% of students have purchased CDs, records or 23% of students have purchased CDs, records or tapes from music tapes from music-oriented websites this semester oriented websites this semester 1% 1% 2% 2% 3% 7% BMG Apple iTunes Half ColumbiaHouse eBay Amazon FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 72 Online Courses .... 73% of students took one or more courses 73% of students took one or more courses that included an online component that included an online component (Q 129) (Q 129) .... 15% of students have taken one or more 15% of students have taken one or more entirely online courses at their school and entirely online courses at their school and 9% have taken one or more entirely online 9% have taken one or more entirely online courses from another school courses from another school (Q 130, 131) (Q 130, 131) FALL 2004 COMPUTING & THE INTERNET - © 2004 STUDENT MONITOR LLC 550 North Maple Ave., Ridgewood, NJ 07450 ( 201) 612-8100 www.studentmonitor.com 73 Spring 2005 Timetable 1st Topline Distributed 1st Draft Questionnaire Distributed 15th Comments, Proprietary Questions Due 22nd Questionnaire Finalized 7th In Field FEBRUARY MARCH APRIL MAY JUNE JULY 6th Final Report