DRAFT -IT Governance Committee: 
Recommendations for Technology 
Training 

Wendy Holmes & Christine Work 

IT Governance Committee Members 

Spring 2008 


Overview 

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2 Surveys were administered to faculty & staff 
during the Spring 2008 semester: 

• Human Resources – Training Survey 
• IT Governance Committee – Technology Wish List 
Survey 
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Results of the survey are being utilized by HR & 
the committee to develop recommendations to 
address training & technology needs… 

• HR & IR are collaborating to develop recommendations 
to improve the availability & quality of technology-
related training 

Highlights of Survey RESULTS 

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90% of respondents identified that they would 
benefit from additional training & professional 
development experiences (HR) 

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Most commonly identified technology-related 
training needs: 

• Designing online surveys 
• Web page design 
• Optimizing PC performance 
• Intermediate Power Point 
• Basic & intermediate Excel 

Highlights of Survey RESULTS… 

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The majority of those responding to the survey, 
indicate that they need/want but do not have 
(IT): 

• SMART Boards (59%) 
• Internet access (54%) 
• Instructor computer (50%) 
• LCD projector (41%) 

Highlights of Survey RESULTS… 

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The majority of those responding prefer the 
following as methods of learning new skills &/or 
technologies (HR): 

• Interactive workshops 
• Individual sessions 
• Intensive ½ day sessions 
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The following resources were most used by 
survey respondents (IT): 

• ITS specialists 
• ITS helpdesk 
• “Experts” in department/unit 

Recommendations: CTL 

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Change name from Center for Teaching & Learning to Center for 
Teaching, Learning & Technology 

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Consider potential staffing (re)arrangements 

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“Set up” CTL with equipment & technology that can be utilized by 
faculty: 

• 
Digital cameras 
• 
DVD/CD-ROM duplicator & printer 
• 
Apple & PC workstation for video editing 
• 
Scanning workstation 
• 
IPod 
• 
Audio 
• 
Software: Adobe, Dreamweaver/Contribute, Flash Paper Photoshop, etc. 
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Create (formal & informal) opportunities for faculty & staff to come 
together to discuss technology related topics: 

• 
“Dialogue Days” 
• 
“Lunch & Learn” 

Recommendations: TRAINING 

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Create online training CALENDAR that includes all 
training opportunities & events 

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Create online training REGISTRATION process 

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Customized training -Submit training REQUESTS 
online 

• Efficient & appropriate training/learning methods will be 
developed and offered 
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Offer a variety of training METHODS: 

• Consultation 
• Evening sessions 
• Learning communities 
• Mentoring 
• “Peer Partners” 
• Workshops 

Recommendations: RESOURCES 

Create new & promote existing resources to support development 
of technological skills 

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“Volunteer EXPERTS” in college departments/units to 
be available to: 

• Answer questions, 
• Conduct (informal) individual/group [training] sessions 
• Mentoring 
• Other 
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Develop “Technology Learning Communities” for 
faculty & staff (grant-based) 

• Faculty & staff meet regularly throughout the semester to 
discuss & develop a project on a self-selected topic (ex.): 
• “Using New Technology for Teaching & Learning” 
• “Digital Media & Classroom Enhancement” 
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Establish grants for “Emerging Technology” Initiatives 

Recommendations: WEBPAGE(S) 

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Create webpage(s) dedicated to training & 
instructional technology; contents may include: 

• Compile & publish FAQs 
• Create links to (existing) tutorials 
• Create pictorial “Cheat Sheets” 
• Ex. Setting up an LCD projector… 
• Inventory of classroom technology “database” (see next 
slide) 
• Training Calendars; online registration & requests 

Recommendations: Instructional 
Technology INVENTORY 

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Instructional Technology Inventory of 
Classrooms: 

• Identify & document existing technology in classroom 
• Post inventory on webpage 
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Instructional Technology Inventory: 
• Identify & document existing & (shared) technology that 
can be utilized campus-wide (include both hardware and 
software) 
• Develop a technology use plan 
• Post inventory & use plan on webpage