ITS Department Organization

Jose Bernier, Ed.D – Vice President for Information Technology and CIO

Deployment & Operations (DNO)

Ken Kempsey – Director of Deployment & Operations

  • Lab Updates and replacements
  • PC Support
  • PC Applications support
  • Email/Calendaring/Collaboration applications support
  • Computer lab support
  • Anti-virus and PC security
  • PC peripheral support
  • Video-conferencing support
  • Systems operations
  • Multimedia/AV equipment support
  • Technology equipment loaning (in conjunction with room reservations via Central Scheduling)
  • End user technology equipment inventory management
  • Procurement

Information Services (IS) and Network Infrastructure (NI)

Showkat Choudhury - Director of Information Services & Network Infrastructure

  • Administrative applications system
  • Systems and business process analysis, reporting, report generation and programming,
  • Server  based application security
  • Web page development/deployment
  • Database design, development, implementation and maintenance
  • Server application inventory management
  • SICAS/ITEC/Sungard liaison for Oracle and SunGard Banner Support
  • Enterprise Security
  • Network Security
  • Server Security
  • Identity Management
  • Setup, administration and maintenance of systems/servers
  • Setup, administration and maintenance of network (and related) equipment
  • Wired/wireless network cabling and support
  • VOIP
  • Server and network equipment inventory management

Academic Technology

Maureen Larsen – Director of Academic Technology

  • Help Desk
  • Faculty support
  • Distance Learning Support ANGEL
  • Video Streaming services
  • Technical training
  • New classroom technology integration
  • Provide assistance to CAPE and HR for Technical Training Services