Faculty & Staff Survey Results - Numbers

Section I - About You

1. Position   Administrative 16.07% Chart 1 Faculty 44.64% Staff 36.61%     2. Do you have a home computer with Internet access?   Yes 84.38% Chart 2 No 13.39%     3. What type of Internet connection do you have at home?   None 10.27% Chart 3 Dialup 35.71% Cable 30.36% Satellite 0.45% DSL 17.41% Unsure 0.89%

Section II - Technology Skills

4. Please rate your current technology skills using the scale below. Also, please check the box at the right if you would like additional training     Proficient Novice - Familiar Do Not Use - Unfamiliar I Would Like Training in This Subject Chart 4a General Computer Use 66.52 % 29.46 % 0.89 % 5.36 % Using Blackboard/Distance Learning Materials 12.50 % 16.52 % 62.95 % 21.88 % Searching a Database for Specific Information 39.29 % 43.75 % 12.95 % 10.71 % Using the LRC Database 17.41 % 29.91 % 47.32 % 8.93 % Using Datatel/Colleague (RISC) 32.59 % 41.52 % 20.09 % 14.29 % Using the AS400 (Student System) 6.25 % 11.61 % 70.54 % 9.82 %   Proficient Novice - Familiar Do Not Use - Unfamiliar I Would Like Training in This Subject Chart 4b Using a Scanner to Import Graphics etc. 24.55 % 29.91 % 37.05 % 25.00 % Desktop Publishing 16.96 % 33.93 % 41.07 % 21.88 % Using an Electronic Gradebook 13.39 % 14.29 % 65.62 % 15.62 % Accessing E-mail 83.48 % 13.39 % 1.79 % 1.79 % Attaching Files to E-mail 70.98 % 20.09 % 6.25 % 5.80 % Finding Specific Information on the Web 75.45 % 22.77 % 0.00 % 3.57 %   Proficient Novice - Familiar Do Not Use - Unfamiliar I Would Like Training in This Subject Chart 4c Uploading to the Web 22.77 % 22.77 % 41.07 % 18.30 % Downloading from the Web 46.43 % 38.39 % 10.27 % 11.16 %     5. Please rate your current skills using the scale below. Also, please check the box at the right if you would like additional training     Proficient Novice - Familiar Do Not Use - Unfamiliar I Would Like Training In This Subject Chart 5a Word Processing (MS Word or similar) 74.55 % 22.32 % 0.89 % 7.14 % Spreadsheets (MS Excel or similar) 33.93 % 37.95 % 20.54 % 23.66 % Presentation Software (PowerPoint or similar) 28.12 % 37.05 % 28.57 % 30.36 % Internet Browser (Explorer, Netscape or similar) 70.98 % 25.89 % 0.89 % 4.91 % E-Mail (Netscape Mail, Outlook or similar) 73.21 % 20.98 % 1.34 % 6.25 % Web Page Authoring (FrontPage, Dreamweaver or similar) 6.70 % 19.64 % 66.07 % 30.36 %   Proficient Novice - Familiar Do Not Use - Unfamiliar I Would Like Training In This Subject Chart 5b Page Authoring/Desktop Publishing (Xpress, Pagemaker or similar) 5.80 % 17.41 % 72.32 % 26.34 % Video Editing (Adobe Premier or similar) 4.02 % 10.71 % 79.46 % 24.11 % Audio Software (Sound Forge or similar) 2.68 % 8.48 % 82.59 % 19.20 % Music Software 5.36 % 12.05 % 76.79 % 17.86 % 3-D Graphics (Poser/Bryce) 3.12 % 7.59 % 82.14 % 21.43 % Database (MS Access or similar) 15.18 % 29.02 % 49.11 % 24.55 %   Proficient Novice - Familiar Do Not Use - Unfamiliar I Would Like Training In This Subject Chart 5c Graphics (Illustrator or similar) 4.91 % 17.41 % 71.43 % 27.23 % Photo Editing (Adobe Photoshop or similar) 10.27 % 28.12 % 53.12 % 29.46 % Quick Time 4.46 % 17.86 % 70.98 % 16.52 %

Section III - Technology Usage

6. How often do you use the following?     Daily Frequently Rarely Never Do Not Use - But Would Like To In The Future Chart 6a Computer On-Campus 83.48 % 10.27 % 0.45 % 4.46 % 0.45 % Computer At Home 54.02 % 29.91 % 8.04 % 4.46 % 1.34 % Laptop 15.18 % 14.29 % 15.62 % 35.27 % 18.30 % Wireless Technology 12.95 % 11.16 % 14.29 % 37.05 % 21.43 % E-mail 83.48 % 12.05 % 0.45 % 1.34 % 0.45 % Help Desk 2.23 % 23.21 % 58.48 % 11.16 % 2.68 %   Daily Frequently Rarely Never Do Not Use - But Would Like To In The Future Chart 6b RISC 29.02 % 29.91 % 21.88 % 14.29 % 3.57 % Computer Labs 7.14 % 8.93 % 28.57 % 48.66 % 3.12 % Blackboard/Distance Learning 8.04 % 6.70 % 9.82 % 58.48 % 15.62 % Smart White Board 0.00 % 2.23 % 7.14 % 67.41 % 20.98 % PowerPoint Presentations 7.14 % 15.62 % 21.88 % 32.59 % 19.64 % Calendar Programs (Outlook, Time & Chaos) 19.64 % 10.71 % 8.48 % 37.95 % 20.09 %   Daily Frequently Rarely Never Do Not Use - But Would Like To In The Future Chart 6c Presenting Information from the Internet 10.27 % 14.73 % 27.68 % 31.25 % 12.05 % Personal Digital Assistant (PDA) 7.59 % 6.70 % 4.91 % 62.05 % 16.07 % MP3 Player 4.02 % 5.36 % 8.93 % 66.52 % 12.95 % Television 33.04 % 16.96 % 16.96 % 26.34 % 4.02 % Digital Camera 6.25 % 33.04 % 19.20 % 28.57 % 10.27 % Videoconferencing 0.45 % 3.57 % 19.64 % 58.48 % 14.29 %   Daily Frequently Rarely Never Do Not Use - But Would Like To In The Future Chart 6d Streaming Video 2.23 % 6.25 % 14.29 % 60.71 % 15.18 % Multimedia Presentations 4.02 % 8.04 % 13.39 % 54.91 % 17.86 % Audio/Video Clips, Animation 2.68 % 8.48 % 18.30 % 52.23 % 15.62 % Overhead Projector 7.59 % 21.88 % 21.88 % 41.52 % 5.36 % Transparency Projector 5.80 % 15.62 % 21.88 % 46.43 % 5.36 % VCR/Video Disc/DVD player 10.27 % 44.64 % 22.32 % 15.62 % 3.57 %   Daily Frequently Rarely Never Do Not Use - But Would Like To In The Future Chart 6e Film/Slide Projector 0.89 % 4.91 % 22.32 % 64.29 % 4.02 % Audio Tape Player/CD Player 10.71 % 29.91 % 25.00 % 29.02 % 3.57 % CD/DVD Creation or Duplication 2.23 % 19.64 % 20.54 % 39.73 % 14.29 % Posting Course Materials 4.91 % 8.93 % 6.25 % 62.50 % 15.18 % Participating is Discussion Boards 4.02 % 10.27 % 16.96 % 54.46 % 11.61 % Using Mailing Lists 4.91 % 22.77 % 26.79 % 29.46 % 13.84 %   Daily Frequently Rarely Never Do Not Use - But Would Like To In The Future Chart 6f Posting Quizzes or Surveys 2.23 % 5.36 % 9.82 % 62.05 % 17.41 % Conducting Research 6.70 % 34.38 % 17.41 % 29.46 % 7.59 % Posting Grades 1.34 % 7.14 % 4.02 % 70.98 % 13.84 % Posting Class Announcements 2.68 % 8.93 % 6.25 % 62.50 % 16.96 % Posting Course Syllabi 1.79 % 10.71 % 4.02 % 62.95 % 17.41 % Posting Multi-Media Presentations 0.45 % 4.46 % 7.14 % 68.30 % 16.07 %   Daily Frequently Rarely Never Do Not Use - But Would Like To In The Future Chart 6g Instant Messaging 7.14 % 9.38 % 23.21 % 45.98 % 12.05 % Accessing The Internet 64.73 % 27.23 % 3.12 % 1.34 % 0.89 % Facilitating Collaboration with other Faculty/Staff 13.39 % 27.68 % 21.43 % 22.77 % 10.71 %

Section IV - Training

7. Please indicate your level of interest in the following methods of training     Very Interested Somewhat Interested Not At All Interested Chart 7 Read books or manuals 26.34 % 50.89 % 20.98 % Online tutorials/CBT's 33.48 % 46.88 % 15.62 % Attending On-Campus Courses 49.11 % 45.98 % 3.57 % Hands-On Workshops or Seminars 64.73 % 32.14 % 1.34 % Self-Exploring or Experimentation 41.96 % 43.75 % 12.50 %

Satisfaction

8. Please indicate your level of satisfaction with the following services at SUNY Orange     Very satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable Chart 8a SUNY Orange Website 15.18 % 63.84 % 16.07 % 1.34 % 3.12 % Open Lab PC's 4.02 % 24.11 % 12.05 % 4.91 % 53.57 % Faculty/Staff PC's 8.04 % 39.73 % 26.34 % 13.84 % 12.05 % Internet Access 28.57 % 60.71 % 5.80 % 1.34 % 2.68 % Smart Classroom Equipment 0.45 % 10.71 % 15.18 % 14.73 % 55.36 % Telephone Equipment 12.05 % 57.14 % 17.86 % 5.80 % 5.80 %   Very satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable Chart 8b Help Desk 18.30 % 51.34 % 8.48 % 3.12 % 17.41 % Computer Center 8.93 % 44.20 % 8.04 % 0.89 % 35.71 % Technical Services 14.73 % 53.57 % 18.30 % 1.79 % 8.93 % Academic Technical Services 8.48 % 31.70 % 11.61 % 1.79 % 41.07 % IT services (Hours of Operation, Staff, etc.) 8.93 % 52.23 % 9.82 % 3.57 % 19.64 % Adequacy of Technology Support On-Campus 7.59 % 36.16 % 33.93 % 8.04 % 10.27 %   Very satisfied Satisfied Unsatisfied Very Unsatisfied Not Applicable When a Technician Came to Your Computer to Solve a Problem 32.14 % 46.43 % 5.36 % 0.89 % 11.61 % With On-campus Training Sessions 12.95 % 39.29 % 15.62 % 1.34 % 26.79 % With Datatel (Colleague) RISC Performance 1.34 % 22.32 % 20.98 % 28.12 % 23.66 %     9. Do you feel the Computer Hardware you use on campus is adequate for the tasks you perform?   Yes 58.93% Chart 9 No 37.50%     10. Do you feel the Computer Software you use on campus is adequate for the tasks you perform?   Yes 56.70% Chart 10 No 38.39%     11. Do you feel that the College should provide more IT Support Services for Faculty and Staff?   Yes 84.82% Chart 11 No 8.93%     12. Do you feel the College provides adequate IT Support for Students?   Yes 29.02% Chart 12 No 48.21%     13. Are you able to use the SUNY Orange Web Site as an aid in performing the functions of your job?   Yes 64.29% Chart 13 No 30.36%     14. What is the status of your Faculty or Departmental Web Page?   Exists 53.57% Chart 14 Does Not Exist - Not Interested 7.14% Does Not Exist - Would Like One 16.07% Unsure 18.75%     15. Do you feel the IT Department should expand its Hours of Operation to include evenings and weekends?   Yes 53.57% Chart 15 No 39.73%