YOU CAN DRAFT A RESUME! 


A packet compiled by the Office 
of 
Career 
and Internship Services 
to 
help you 
create your resume! 


After 
using the tools 
enclosed, 
please type a resume and make anappointment 
with 
us 
to 
have your resume critiqued. 


Orange County Community College 
OFFICE 
OF 
CAREER & 
INTERNSHIP 
SERVICES 
2ND 
FLOOR 
George F. 
Shepard Student 
Center 
115 SouthStreet 
Middletown, NY 10940 
(845) 
3414444 



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


TABLE OF 
CONTENTS 


Resume Guidelines……………………………………………………….. 
1 
Resume Skills…………………………………………………………….. 
2 
Know Your 
Skills………………………………………………………… 3 
Resume Headings………………………………………………………… 4 
HelpfulTips……………………………………………………………… 7 
ActionVerbs……………………………………………………………… 8 
SummaryofQualifications………………………………………………. 
10 
Sample Resumes…………………………………………………………. 
12 
Resume Resources……………………………………………………….. 
26 



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


WHAT 
IS A RESUME? 


Aresume is 
a summaryof 
your 
experience, 
education, 
skills, 
and qualifications 
for 
a specific job 
objective. 
Itisa marketing toolwhichanemployerreads,evenbefore meeting you! 
The 
purpose ofthe resume is 
to 
createenough 
interest 
in 
you so 
that you are called for 
an 
interview! 


GENERAL 
GUIDELINES 


Here are severalpoints 
to remember whenwriting a resume: 

1. 
There isnoone perfectwayto write a resume. 
2. 
Aresume isread inapproximately30 seconds,sobe sure toprioritizethe orderin 
which 
information 
is 
presented. 
3. 
Don’tbe surprised ifyou mustwrite severaldrafts. 
Write downallofyour 
experience 
onpaper 
and revise it 
later. 
4. 
The organization 
must 
be reader friendly: spacing, 
layout, 
and headings 
must 
be 
visuallyappealing. 
5. 
Use 
bold, 
italics, 
and underlining for 
emphasis. 
6. 
Use fontsize11 or12 foryourresume. You mayuse a fontassmallassize 10, 
especiallywhenyou need tofita lengthyhistoryinto twopages. 
Afontstyle suchas 
Times 
New Romanor 
Arial 
is 
easyto read. 
7. 
Consistencyisimportant: ifyou italicizeone jobtitle,italicizeallofthem. 
8. 
Do 
not abbreviate except 
for 
states, 
college 
degrees. 
9. 
Include allexperiencesrelated to the jobobjective eveniftheywere volunteer 
experiences. 
10. 
Remember that yourresume mustbe attractivelypresented;musthave a sense of 
direction, 
professionalism, 
and honesty; 
must 
focus 
the reader onyour 
strongest 
points 
as 
wellas 
your 
career 
goals. 
PROPER LENGTH 


The old rule thata resume mustbe one page doesnot follow. 
Resumesforteaching orhuman 
servicespositionssuchasnursing and psychologyare oftenmore thanone page. 
Student 
teaching experiences, 
clinicalexperiences, 
and other forms 
ofprofessionaltraining cannot be 
limited toaone page resume. Ifa resume musttake up more thanone page,itshould fillup at 
leasthalfofthatsecond page. 
Be sure that yourname isatthe top ofthe second page,along 
withPage 2. 
Ifyourresume istobe scanned, keywordsand phrasesare essentialto qualifyyou 
forthe positionyou are seeking. 
Thiswillmakeyourresume longer thanone page. 


1



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


RESUME 
STYLES 


There are three 
basic resume styles: 

1. 
Chronological: 
Educationand experience 
are listed chronologically, 
inreverse 
order,withthe mostrecentdate appearing first. 
Titlesand organizationsare 
emphasized and responsibilities/accomplishments 
are described. 
This 
format 
is 
very 
effective forentrylevelcandidates. 
Employersare most familiar withthisformatand 
oftenprefer to seeexperienceslisted withskillsused and datesperformed. 
This 
format 
works 
best 
for 
someone withsolid experience 
and a logicalwork history. 
Career changers 
and others 
who 
lack onthe jobexperience 
find it 
difficult 
to write. 
The disadvantageisthatthisformatplacesemphasisonemploymentgaps. 
In 
addition, 
this 
style has 
no 
flexibility 
inpresenting your 
transferable skills 
when 
you 
are changing careers 
or 
whenrelated work experience 
is 
minimal. 
2. 
Functional: 
This 
format 
highlights 
three, 
four,or 
even 
five major 
areas 
ofskilland 
accomplishments. 
Thisformat rearrangesyouremploymenthistoryintosections 
whichhighlightyourskillsand accomplishments. 
It allowsyou toemphasizeyour 
skillsand eliminate the tendencyto repeatsimilar experiences. 
Apersonwith 
scattered or 
little work experience, 
or 
who has 
gaps 
inhis 
work historymaydo 
wellto 
choose thisformofresume. Ifyou are reentering 
the work force,changing careers, 
or 
have 
little or 
unrelated workexperience, 
this 
format 
mayallow you to present 
your 
qualifications 
and skills 
in aneffective manner. 
2. 
Combination 
(Functional/Chronological): 
This 
format 
places 
accomplishment(s)under separate 
“skills” headings. 
Yourexperience or 
“work 
history” islisted chronologicallywithlittle ornodescription. 
Thisformat,therefore, 
combinesthe functionalmodelwiththe chronologicalone. 
It doesinclude specific 
placesyou have worked aswellasthe datesyou were employed, butitdoesnot 
emphasize 
them. 
This 
format 
is 
used by 
persons 
who 
want 
to 
emphasize a particular 
skill 
base or 
unique capabilities. 
2



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


KNOWYOUR SKILLS 


Askillisanabilitywhichyou takefromjobto job. 
Yourskillsare visible asyou carryout your 
dutiesatwork. Whenever you are looking forwork,you need toknowwhatskillsyou possess 
whichcan 
be applied to the job. 


There are three 
basic skills 
areas: 

A. 
TRANSFERABLE: Skillswhichallow you toworkwithpeople, data and/orthings. 
Some examples 
include 
·	Organizational 
·	Management 
·	Analyzing 
·	Customer Service 
·	Teaching/Counseling 
·	Communication/Selling (Oraland WrittenSkills) 
B. 
SELFMANAGEMENT: 
Skillsrelated toyourpersonalityand toother people in 
the work environment. 
Some examples 
include 
·	Punctuality 
·	Attentionto 
Detail 
·	Shows 
Initiative 
·	Sense ofHumor 
·	Productive 
·	Honesty/Loyalty 
C. 
JOBRELATED: 
Skillsthatyou need toperformonthe job. 
To identify 
. 
these skills,you need toknowwhatjobyou want! 
Some examplesmight 
. 
include 
·	Accounting/Bookkeeping 
·	Writing Business 
Correspondence 
·	Proficiency 
inSpecific Computer Programs 
·	Handling a Multiline 
Phone System 
·	Teaching Games 
to PreSchoolers, 
ages 
35. 
Source: 
Michael 
Farr’s 
America’s Top Computer 
and Technical Jobs 
JIST 
Publishing, 
Inc. 2003 


You need to 
identify 
your 
skills 
whichcan 
help you whenwriting your 
resume. 


3



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


RESUME 
HEADINGS 


The following chartlistsand definesthese standard headings. 
Some ofthem,suchasSummary 
ofQualifications,are optional. 
However,some optionalsectionsare alsobecoming quite 
common 
intoday’s 
resume, and it 
is 
usuallyrecommended that 
you include themin 
your 
resume. 


Contact Information 


• 
Name, 
address, 
phone number, 
and emailaddress. 
• 
Informs 
the employers 
where theycanreach 
you if 
theywant 
to interview you. 
Career/Job 
Objective 


• 
The exact 
jobtitle ofthe position 
you are seeking;keep it 
brief! 
• 
Yourresume isbuiltto support the objective. Youmustshow whatqualifiesyou forthis 
objective. 
Highlights 
of 
Qualifications/Summary of 
Qualifications 


• 
Three, 
four, 
or 
five short 
highlights 
of 
your 
most 
impressive qualifications 
for 
the job. 
• 
This 
canbe anything fromskillareas 
and accomplishments 
to 
personalitytraits. 
Bilingualcapabilities 
also 
belong here! 
• 
Do 
not repeat 
what appears 
elsewhere inthe resume. 
Choose A 
or 
B 
forWorkExperience 
Category: 


A. 
WorkExperience 
or 


B. 
Related Experience 
(related to Objective) 
and 
OtherExperience 
(not 
related to Objective) 


• 
If 
you choose 
B, 
you are indicating that 
you have 
workthat 
is 
related to your 
objective at 
the top ofthe resume as 
wellas 
other work experience 
that 
is 
not 
related to that 
same 
objective. 
• 
A 
list 
ofallpast 
employment, 
starting with 
your 
most 
recent 
employer first. 
• 
JobTitles 
are written 
in 
BOLD 
FACE, 
and listed under each 
jobtitle is 
a short 
descriptionofthe tasksand accomplishmentsyou performed foreachemployer. 
Begin 
withanactionverb. 
Use same verbtense foreachverb. 
Use bullets. 
4



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


Skill 
Areas 


• 
Your 
generalskill 
areas 
are used as 
section 
headings 
(Certifications, 
Computer Skills, 
Customer Service, 
etc.). 
• 
Under eachskillarea list 
those specific jobtasks 
and accomplishments 
that 
demonstrate 
yourproficiencyin thatskillarea. Beginwitha verb. 
Use same verbtense. 
Use bullets. 
• 
This 
format 
emphasizes 
Transkills, 
those skills 
which 
you take 
fromjobto job. 
Education 


• 
Highlight 
your 
most 
recent 
degree, 
and the colleges 
ortrade 
schools 
you attended;put 
in 
reverse chronology 
(mostrecent schooland move backwards). 
• 
List 
anyawards, 
Dean’s 
Lists, 
or 
schoolprojects 
that 
pertainto your 
career 
objective. 
• 
If 
you do 
not have 
a college 
education, 
mention 
your 
highschooland diploma. 
• 
Under Education, 
choose another categoryand write it 
in 
BOLD 
FACE: 
call 
it 
Related 
Course Work 
or 
Course Workin 
Progress. 
List 
exact 
course titles 
under appropriate 
category. 
Thisgivesgreater credibilitytoyourqualifications. 
AdditionalPersonal 
Information 


• 
Mentiononlythat 
personalinformationthat 
pertains 
to your 
jobobjective; 
for 
example: 
Honors,Awards,ProfessionalAssociations,Activities,and Publications. 
These belong 
in 
separate categories 
oftheir 
own, 
in 
BOLD 
FACE. 
• 
SpecialSkills 
– (in 
BOLD 
FACE) 
may 
include Bilingualstatus 
intwo or 
more 
languages. 
Thismightalsogo under HighlightsofQualifications. 
ORGANIZATON OF 
THESE 
HEADINGS 


Remember that 
EMPHASIS 
isthe keyto organization. 
Whatismore impressive: yourwork 
experience 
or 
your 
education? 

If 
you are a recent 
graduate with 
limited professionalexperience, 
then 
your 
educationwould be 
more impressive, and you would wanttoputallemphasisonit. 
Therefore,the 
Education 
heading would be placed before 
Experience. 


What 
if 
you have a strong work historybut 
your 
most 
outstanding achievements 
are fromjobs 
previousto yourlastone? 
Whatdoyou stress,yoursteadywork history(chronologicalformat) 
oryourachievements(functionalformat)? 
Youare worried thatifyou follow the chronological 
format,and listyourlastjobfirst,yourmost impressive qualificationswillbe buried. 
Inthis 
case, 
you cango 
withthe more acceptable chronological 
format, 
but include a short Summaryof 
Qualifications 
to emphasize 
your 
most impressive accomplishments 
and skills 
first, 
and still 
present 
your 
strong chronological 
background. 


5



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


Inshort, 
sectionheadings 
that 
contain 
your 
most important 
and impressive informationshould be 
listed first. 


WHAT 
MUST NEVER GO ON A RESUME! 


Keep yourresume focused onyourskillsand accomplishments. 
Never mentionpersonal 
information,controversialinformationoranythingnegative aboutyourself. 
Donot put 
referencesonyourresume. Theybelong ona ReferenceSheet,aseparate document. 


NEVER MENTION THE FOLLOWING: 


·	RACE 
·	RELIGION 
·	MARITAL 
STATUS 
·	POLITICAL 
AFFILIATION 
·	SALARY REQUIREMENTS 
·	REASONS FOR LEAVING A PAST JOB 
6



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


HELPFUL TIPS FOR ANEFFECTIVE RESUME 

v. 
Keep the resume to 
one page unless 
you have tenor 
more years 
ofprofessional 
experience 
or 
developmentaltraining. 

v. 
Avoid abbreviationsexceptforwordssuchasCorp.orInc. Statesmayalsobe 
abbreviated (NY, MA, 
NJ, 
CA). 
Acronyms 
are also acceptable: RN, 
COTA, 
OTA, 
LPN, 
and so 
on. 

v. 
Use bulleted phrases 
starting withthe actionverbto describe your 
duties 
onthe job. 

v. 
Donot makeanyreferenceto yourself: I,me, we, and soon. 

v. 
Jobdescriptions 
should be results 
oriented (e.g. Shortened customer wait 
time in 

receptionarea by40 minutes). 

v. 
Beginwithrecent 
workexperience and work backwards. 

v. 
Use indentation, 
underlining, 
bold 
and Capitalizationfor 
emphasis. 

v. 
Use 24 lb. 
bond white or 
ivorypaper 
ona laser qualityprinter. 

v. 
Proofread yourwork. Have someone else proofread it. 
Thenask a counselorto 

proofread yourwork. 
Eventhe smallestmistakesare costly. 
v. 
Avoid using extra wordssuchas 
“a”or 
“the.” (Example: Answered multiline 
phone 

system.) 

v. 
Do 
not lie or 
exaggerate the truth. 

v. 
Cellphone numbers 
should be included only 
if 
you frequentlycheck messages 
or 
have a 

professionalanswer 
recordedfor 
incoming callbacks. 


7



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


ACTION VERBS LIST 

Use actionverbsto describe yourduties,skills,work experiences. 
Use same verbtense foreach 
verbchosen, 
usuallythe simple past 
tense. 


CREATIVE 
CREATIVE 
continued…… 
CLERICAL 
& 
RESEARCH 
continued…… 
HUMAN 
RESOURCES 
continued….. 
acted proposed interviewed handled 
authorized resolved investigated hired 
chose revitalized monitored integrated 
conceived selected operated mediated 
conceptualized set 
up organized monitored 
created shaped prepared motivated 
customized structured processed negotiated 
decided wrote purchased recruited 
designed recorded represented 
determined 
CLERICAL 
& 
retrieved sponsored 
developed 
RESEARCH 
reviewed strengthened 
devised approved scheduled trained 
directed arranged screened 
enhanced automated specified 
FINANCIAL 
enlisted budgeted summarized administered 
established calculated surveyed allocated 
fashioned catalogued systematized analyzed 
founded classified tabulated appraised 
formulated collected validated audited 
illustrated compared verified balanced 
improved compiled budgeted 
initiated completed 
HUMAN 
calculated 
instituted computed 
RESOURCES 
computed 
integrated critiqued advised developed 
introduced decreased assessed forecasted 
invented diagnosed assisted managed 
launched dispatched clarified marketed 
marketed distributed coached planned 
opened evaluated collaborated projected 
ordered examined consulted researched 
originated executed counseled tabulated 
performed generated diagnosed 
planned identified educated 
TEACHING 
prepared implemented employed adapted 
produced inspected grouped advised 
interpreted guided clarified 


8



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


TEACHING 
continued…. 
COMMUNICATIONS 
MANAGEMENT 
& 
LEADERSHIP 
MANAGEMENT 
& 
LEADERSHIP 
continued….. 
coached addressed accelerated planned 
communicated arbitrated administered prioritized 
coordinated arranged analyzed produced 
demystified authored applied proposed 
developed collaborated assigned recommended 
enabled consulted attained reduced 
encouraged contacted authorized reinforced 
evaluated convinced chaired repositioned 
explained corresponded consolidated retained 
facilitated developed contracted reviewed 
guided directed controlled revised 
influenced drafted coordinated scheduled 
informed edited delegated sorted 
instructed enlisted developed strengthened 
interpreted explained directed supervised 
lectured formulated evaluated 
persuaded influenced enacted 
SUCCESS 
WORDS 
set 
goals 
interpreted established accomplished 
stimulated interviewed exceeded awarded 
trained investigated executed corrected 
lectured expanded diverted 
TECHNICAL 
mediated guided eliminated 
assembled moderated headed expanded 
built negotiated implemented generated 
calculated participated improved identified 
computed persuaded incorporated improved 
designed presented increased masterminded 
devised presided initiated pioneered 
engineered promoted instituted rectified 
fabricated publicized investigated singlehandedly 
maintained reconciled launched solved 
operated recruited led strengthened 
overhauled represented maintained surpassed 
programmed sold managed turned around 
remodeled spoke mediated was 
promotedto 
repaired taught negotiated was 
responsible for 
solved trained organized 
upgraded translated oversaw 
wrote performed 


9



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


SUMMARY OF QUALIFICATIONS 


The “SummaryofQualifications” orthe “HighlightsofQualifications” isoptional. 
It willnot 
ruina resume ifitisnot present,butproperlydone,itcanbe aneffective tool! 
Adefinitionof 
the Summarymight 
be as 
follows: 


Short 
statements 
that 
highlight 
yourmost 
impressive qualifications and achievements 


• 
The purpose ofthe summaryis 
to immediatelygrabthe employer’s 
attentionand impress 
them. 
It canbe customized tofitthe jobyou are pursuing. 
• 
Aneffective summarywillgenerate serious 
attention. 
• 
To be effective, the statements 
must 
be concise, writtenwith 
impact 
(action 
verbs), 
and 
be result 
oriented. 
Generallyspeaking, 
the following points 
hold true: 


DO 
NOT 
INCLUDE 
A SUMMARYIF…… 


*You do not have an 
impressive list 
ofskills 
and achievements. 


*You have alreadyhighlighted your 
most 
impressive skills 
in 
your 
objective. 


BE 
SURE 
TO INCLUDE 
A SUMMARY IF….. 


• 
Your 
resume is 
in 
chronologicalformat. 
Since 
the focus 
ofsucha resume is 
on 
datesofemployment 
and jobtitles, 
you should utilize 
the summaryto highlight 
your 
skillareas 
as 
wellas 
anymajor 
achievements 
that mayget 
buried inthe body 
of 
your 
resume. 
• 
You have made 
a 
significant 
achievement 
to a past employer. 
• 
You have a 
unique combination 
ofskills. 
• 
You have 
many skills 
or 
many 
impressive accomplishments. 
• 
You have received prestigious 
awards 
or 
honors. 
• 
You have specialtalents 
or 
training that 
are crucial for 
your 
job. 
SUMMARY 
HOWTO’S 


Yoursummaryisverymuchlike anadvertisement. 
Itannounceswhatyou haveto offer. 
Like 
anadvertisement, 
eachstatement 
must 
be concise, fullofpunch, 
and be impressive. 


10



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


Remember that you must 
sellyourself; put 
plentyof“sell” into 
the “SummaryofQualifications”: 

1. 
Listyourmostimpressive qualifications 
– those thatwillbe used to solve 
problems 
for 
your 
employer. 
2. 
List 
your 
most 
important 
accomplishments 
– problems 
that you have solved or 
results 
that you were directlyresponsible for 
in 
your 
past workexperience. 
3. 
Listpersonalqualitiesthat would impressanemployer. 
Highlightthose qualities 
that willgrabthe employer’s 
attention, 
suchas 
“morethan15 years 
experience,” 
“abilityto 
workwellunder pressure,” “scored 97% 
onManager’s 
Training Test.” 
BUT…. 


Limit 
yourself 
to five or 
sixstatements, 
at the most. 
Lookatthe examplesthatfollow. 
Theypresentanideaofaneffective Summaryof 


Qualifications. 
ASummary 
for 
a 
MANAGER: 
SUMMARY 
OF 
QUALIFICATIONS 


ASummary 
for 
a 
SECRETARY: 
SUMMARY 
OF 
QUALIFICATIONS 


• 
Hired and trained twentyfour 
assistant 
managers 
ina oneyear 
period. 
• 
Created successfulquestionnaire for 
evaluating work activities 
ofnumerous 
personnel. 
• 
Under mysupervision, 
turnover was 
cut 
by 
more than60% 
• 
Received “Manager ofthe Year Award” 
1991 
• 
Abilityto 
handle pressure and get 
the job 
done ontime. 
• 
More than 
fifteen 
years 
experience 
• 
Proficient 
inWordPerfect 
and Microsoft 
Word 
• 
Evaluated office 
supplyvendors 
for 
best 
price 
and reduced purchasing costs 
by10% 
• 
Knowledge 
of 
light 
bookkeeping and payroll 
• 
Highlymotivated teamplayer 
Source: 
StanleyKrantman. 
TheResumeWriter’sWorkbook,2 nd 
Edition. 
Delmar: 
Thomson 
Learning, 
Inc. 
2007. 


11



SUNY 
Orange 
Ü 
Office 
of Career 
& Internship 
Services 
Resume 
Guidelines 
20072008 
IMA GOODSTUDENT 


22 ParkWay (845)3589876 
Goshen,NY 10924 (845)4639800(
cell) 


OBJECTIVE 
To obtaina positionas 
a HumanResources 
Assistant 
utilizing my 
educationand professionalbackground. 


SUMMARY 
Organized and efficient. 
Selfstarter. 
Excellentoraland written 
communicationskills. 
Punctual,dependable, a teamplayer. 


COMPUTER 
MS Word, 
Excel, 
Access, 
PowerPoint. 
SKILLS 

EDUCATION 
AAS Business 
Administration 
(May2007) 


SUNY Orange, Middletown, 
NY 


GPA: 3.40. 


RELATED SalesRepresentative/StockManager 
(2004 
–Present) 
EXPERIENCE 
The Gap, 
MiddletownGalleria 


·	Increased retailsales 
volume by 
20% 
in2005 
·	Trained/Supervised six sales 
associates 
·	Maintained dailystock records 
and inventorycontrol 
·	Developed/marketed sales 
promotions, 
media and displayadvertising 
Sales 
Representative 
(Summers 
20052006) 
Ekker Vacuums, 
Middletown, 
NY 
·	Sold vacuums 
doortodooroncommission 
·	Received “Highest 
Sales 
Volume” 
award 
OTHER Cashier/StockClerk 
(20032004) 
EXPERIENCE 
Hannaford Supermarket, 
Middletown, 
NY 


Cashier 
(20022003) 
Stopand Shop Supermarket, 
Middletown, 
NY 


ACHIEVEMENTS 
Worked 2530 
hours 
per week while studying fulltime 
Student Member, 
InternationalBusiness 
Honor 
Society 


Sample 
Resume 
Format: Reverse 
Chronological 
Style, 
Times 
New 
Roman, 
#12 


12



SUNY 
Orange 
Ü 
OfficeofCareer &InternshipServices 
ResumeGuidelines 20072008 


WILLIAM 
RODRIGUEZ 
58 
New Street 
New Windsor, 
NY 12553 
(845) 5615503 


willr@aol.com 


OBJECTIVE 
Parttime 
office 
assistant/clerk 


SUMMARY ·. 
Organized, detail 
oriented 
·. 
Motivated, self 
starter 
·. 
Excellent 
verbal 
skills 
·. 
Proficient in 
MS 
Word, Excel, PowerPoint 
·. 
Bilingual 
Spanish/English 


EDUCATION 
AAS Office 
Technologies 
(May 2007) 
SUNY 
Orange, Middletown, NY 


Related Coursework: 


Business 
Math 
Intro to Business 
Business 
& Society Principles of Marketing 
Principles of Management 
Business 
Law 
Accounting 
Principles I, II 
Human Resources 
Management 


EXPERIENCE 
Receptionist/Administrative 
Assistant (01/0405/
07) 
New 
York Life, Inc., New 
Windsor, NY 
·. 
Handled 
multiline 
phone system 
·. 
Recorded 
messages; fielded 
calls 
·. 
Maintained 
appointment schedule for 
office 
of 
ten 
·. 
Greeted 
customers, answered 
questions 
with 
general 
company 

information 


Sales Associate 
(03/0312/
03) 


Macy’s, 
MiddletownGalleria.
·. 
Maintained 
accurate cash 
drawer.
·. 
Opened/Closed 
store daily.
·. 
Assembled 
merchandising 
displays 


ACTIVITIES 
OCCC 
Office 
Technologies Club 
(2003 – Present) 
Member, Orange 
County Softball 
League (2000—Present) 


Sample 
Part 
Time 
Resume: 
Tahoma, 
#11 


13



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


MARK GORDON VAN NESS 
100 Sycamore Road (845) 8764000 
Pleasant Valley, NY 12562 mark72@hotmail.com 

OBJECTIVE: 
Seeking a challenging and responsible position in the television industry; special 
interest in video and production. 

SUMMARY OF QUALIFICATIONS 

·	Punctual and dependable 
·	Excellent customer service skills 
·	Effective member of a team; equally effective and responsible as independent 
contributor 
·	Highly organized and efficient 

RELEVANT EXPERIENCE 


TECHNICAL/EDITING 

ited projects with Professional MII, ¾” and S.VHS systems 

• 
Ed
• 
Videotaped and edited promotional videos for such clients as United Way, Gold’s 
Gym, Pine Grove Dude Ranch, and Cornell Group. 
• 
Operated studio equipment for live and taped broadcasts. 
• 
Set up lighting and audio equipment including wireless systems. 
• 
Utilized AB 
Roll, digital mixer, and audiosplit 
editing. 
COMMUNICATION/ORGANIZATIONAL 


• 
Established strong rapport with customers and coworkers. 
• 
Promoted company at trade shows, and wedding expos. 
• 
Assisted in the development of efficient office procedures. 
• 
Coordinated sales presentation strategy for fraternity car show. 
• 
Assisted in organizing talent show and benefit auction for fraternity. 
• 
Served restaurant customers in a friendly and efficient manner and set up the dining 
room on a daily basis. 
COMPUTER 


• 
Performed all desktop publishing for company which included designing marketing 
materials, trifolds, 
fliers, and other promotional materials. 
• 
Proficient in Microsoft Publisher and Word, WordPerfect, and QuattroPro. 
• 
Utilized a computer database when dealing with customer accounts. 
EMPLOYMENT HISTORY 

May 1989 Present 
Videographer, VideoLife Productions, New Paltz, NY 
May 1992 – Present Freelance, Videographer and Editor, New Paltz, NY 
Summers 199094 
Waiter, Kirby’s Café, Poughkeepsie, NY 


EDUCATION 

May 1995 
Bachelor of Science, SUNY New Paltz 
Major: Business Administration Concentration: Marketing 
GPA: 3.3, Major GPA: 3.7 


Sample 
Resume 
Format, 
Combination 
Style:Century Gothic 
Font, 
#10 

14



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


OBJECTIVE 
EDUCATION 

SKILLS 


SIGNIFICANT 
PROJECTS 

EXPERIENCE 


LANGUAGES 


CHRISTINE 
LIN 


20 ColonialDrive, Apt. 
A 
New Paltz, 
NY 12561 


(845) 
2550000 
ln98@cs.newpaltz.edu 


Apositionthat 
willutilize myskills 
incomputer programming 


B.A. 
ComputerScience, 
December 2006 
StateUniversityofNew York, 
NewPaltz 
Major 
GPA: 3.3 
A.A. 
ComputerScience, 
June 2002 
Dutchess 
CountyCommunityCollege, 
Poughkeepsie, NY 
Major 
GPA: 3.4 
Proficient 
inC/C++, PERL, 
JAVA, 
VISUAL 
BASIC, 
HTML 
Experienced inUNIX systems 
administration 
Familiar withWindows 
97, 
98, 
2000, 
DOS, 
Macintosh, 
Microsoft 
Office 
Suite (Word, 
Excel, 
Access) 


Completed project 
simulation of 
cashiers 
in a supermarket. 
Defined 
objectoriented 
functions 
suchas 
function, 
virtualmethods, 
virtualbaseclasses,
inheritance, and polymorphism. 
Concluded thatbusinesswithone 
line and manyservers 
is 
more efficient 
thanone line for 
eachserver. 


Web Page Designer, 
May2003 – 2006 
SUNY New PaltzComputerServices 
Center 


DesignWebpages 
for 
academic department 
using HTML, 
JAVA 
Applet, 
and PERLscripts,
and performregular maintenance and upgrades. 
Run 
workshopsonHTML 
for 
college 
staff. 


Tutor, 
September 20032004 
SUNY New PaltzComputerScience 
Department 


Tutored upto 
20first 
and second year students 
inC++ 
and algebra 
courses. 


ComputerAssistant, 
June 20022003 
Lucky Enterprises, 
Poughkeepsie, 
NY 


Installed software, configured hardware, 
did troubleshooting. 
Built 
computers 
and installed manyethernet 
networks. 


BilingualinEnglishand Mandarin. 
PermanentresidentsofU.S. 


SampleResume: ChronologicalFormat,TimesNewRoman#12 

15



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


Samantha 
Porter 


CollegeAddress (UntilMay2006) 
Permanent Address 
18 Huguenot Street,Apt.C 
290 S. 
RazorbackRoad 
NewPaltz, NY12561 Fayetteville,AR 
72701 

(845) 
5552700 
(501) 
4430704 
Objective 
HumanServices Counselor: 
specialinterestinhealth. 


Education 
B.A. 
inPsychology. 
MinorinSpanish. 
StateUniversityofNewYork 
at NewPaltz. May2006.MajorGPA3.2. 
Deans List 
– 2 semesters 

StudyabroadinFrench,TheUniversityofYork,England. 
20012002 


Related 
PsychologicalandCounselingTheory 


Coursework 
Behavior 
Modification 
Applications of 
LearningTheory 
AbnormalPsychology 
Assessment andTesting 
Psychologyof 
Adjustment 
Crisis Intervention 
Group Behavior 


Counseling Peer 
Counselor, 
StateUniversityof 
NewYork, 
Educational 
Experience 
OpportunityProgram 


• 
Coordinatedweekly 
interactionwithfivestudents 
to 
ensuresuccessful 
academic, social, 
and 
emotionaldevelopment withinthecampus community. 
• 
Advisedstudents 
inregards toacademic 
policies andregistration. 
• 
Actedas aliaisonbetweenstudentsandprofessionalcounselors. 
August03May04. 
Counselor, 
Camp 
Willow, Lake 
Placid, 
NY 


• 
Servedas a 
mentor 
andadvisor 
for 
21 girls ages from916. 
• 
Developed 
educationalandrecreationalactivities. 
• 
Taught classes onfitness andhealthincludingdance, 
aerobics, 
and 
nutrition. 
• 
Initiatedasupport group foroverweight girls. 
May02– August. 
03. 
Other 
positions includereceptionist, 
lifeguard, 
pet groomer, 
andtour 
guide. 


Leadership 
President 
0506, 
Secretary0405, 
Zeta 
Tau Alpha 
Sorority, 
SUNYNewPaltz. 
Servedonsuchcommittees as: 
socialevents,campus activities council,awards 
andbanquet,service,andrush. 
Accomplishments: 
Organizedablooddrivefor 
5000 students. 
Delegatedresponsibilityandassignmentsto50members. 
Voted 
top 1% 
of 
allGreeks whichis based 
onacademic 
andservice 
excellence. 


Senator 
0506, 
AssociatedStudent government, 
SUNYNewPaltz. 
Representedtheinterests ofmyconstituents. 
Participatedintheformationof 
policies. 


Computer 
Proficient inMicrosoft OfficeSuite,Lotus,FileMakerPro. 
Knowledgeof 
Skills 
bothMacintoshandIBM systems. 


*Financed100% 
of 
educationthroughscholarships and parttime 
work. 


SampleResume: 
ChronologicalFormat,Times New Roman#11 
16



SUNY 
Orange 
Ü 
Office 
of Career 
& Internship 
Services 
Resume 
Guidelines 
20072008 


DENISE 
M. 
CARPENTER 


570 AllisonDrive 
Santa Barbara, 
CA 
93103 
(8805) 
5691110 


OBJECTIVE 


ResearchAssistant, 
Clerk 
or 
Writer/Editor 
for 
a 
LawFirm 


PROFESSIONAL 
PROFILE 


• 
Developed 
excellent skills inlegal 
writingandresearch. 
• 
Highly 
organized, 
dedicatedwitha 
positiveattitude. 
• 
Outstandingabilitytocommunicate 
withalltypes of 
people. 
• 
Work 
well 
under 
pressure; thrive 
onchallengingprojects. 
• 
RankedintheTop 10 of 
first 
year 
students 
inlawschool. 
EDUCATION 


JD, 
Santa Barbara 
Collegeof 
Law 
Graduation: 
1990 GPA:3.55 


LawRelated 
Courses 


LegalWriting& Research….CriminalLaw….Criminal Procedure…..Contracts 
...Torts…..JuvenileLaw…..FamilyLaw…Wills & Trusts….PersonalProperty 
.....RealProperty…...Civil 
Procedures ....…DisputeResolution….…...Bioethics 


EXPERIENCE 
ResearchWriting & 
Communications Skills 


• 
Wroteandsubmitteda 
client historyonbehalf 
of 
a 
Cubandetaineeat Lompoc 
FederalPrison. 
Contactedclient’s 
familytoverify 
USAsponsorship. 
Researched 
extensivecriminalrecord. 
Representedandcounseledclient 
at anINSdeportationhearing. 
• 
Researchedandwrotea 
summaryonthe 
origins of 
Canons of 
LegalEthics. 
• 
Participant ina 
thoroughresearchproject to 
establisha 
curriculumfor 
theSanta 
Barbara 
College 
of 
LawWritingandResearchclass. 
Project 
Coordination/Management 


• 
Preparedincome 
tax returns inconjunction 
withtheIRS 
andthe 
Volunteer 
Income 
Tax 
AssistanceProgram. 
• 
Manageda 
major 
grocerystoreinSanta Barbara. 
• 
Hired, 
trainedandsupervised5100 
employees. 
• 
Oversawthe 
entirebudget; 
responsiblefor 
increasingannualprofits 
by96 percent withinthe 
first 
year. 
• 
Developedandcoordinatedaneffective 
employeetraining 
manualandvideo. 
Wrote, 
directed, casted and introduced the scanner 
systemto 
25,000 employees 
through 
California. 
EMPLOYMENT HISTORY 


Assistant Mgr/Bookkeeper,AlphaBetaMarket,SantaBarbara 
1978Present 


SampleResumeFormat: 
Functional,Times New Roman#11 

SOURCE:TheResumeGuideforWomenofthe90’s by KimMarino. 
TenSpeedPress,1992. 


17



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


MARYANN 
HOWSER 
5001 KanovaPlace 
SantaBarbara,CA 
931703 
(8805) 
5692220 


REAL ESTATE 
ASSOCIATE 


PROFESSIONAL 
PROFILE 


• 
Experiencedinclient relations, 
sales & promotions. 
• 
Organized, 
dedicated 
witha 
positiveattitude. 
• 
Outstandingtalent for 
assessingpeople’s needs. 
• 
Provenabilityto 
gainclients’ 
confidenceandtrust. 
• 
Gained 
valuablebusiness andpersonalcontacts 
throughout theSanta 
Barbara 
community. 
• 
Passed 
RealEstate 
Salesman’s 
Examination, 
1990. 
EXPERIENCE 
RealEstate 
Experience 


• 
Assisted 
inthedesign, 
construction& sale 
of 
a 
Santa Barbara 
condominium. 
• 
Establishedan 
effective 
marketingstrategytopromotethesaleof 
property. 
Designedflyers 
andnewspaper 
advertising; distributedflyers. 
Arrangedandconductedopen 
house. 
• 
Familiar 
withblueprints 
andarchitecturalplans withunderstandingof 
conceptualdesign. 
Sales, 
Promotions & 
Organization 


• 
Organizedandcoordinatedan 
entiresummer 
tennis programfor 
childrenat a 
privatetennis club 
inMontecito. 
• 
Promotedservices through 
effectivetelemarketingtechniques, 
throughproduct knowledgeand 
exceptionalclient relations. 
• 
Compiledcomputer 
data 
tokeep trackof 
profits 
& losses of 
monthlysales. 
Client 
Relations 


• 
Interfacewithclients 
and 
members tointerpret their 
needs andpriorities. 
• 
Develop innovative, 
noncompetitiveteachingtechniques 
for 
adults 
andchildren, 
focusingon 
individualstrengths. 
• 
Adviseclients 
and 
members ina 
professionalandconcerned 
manner, 
securingtheir 
trust 
and 
confidence. 
EDUCATION &LICENSES 


CaliforniaRealEstateSalesman’s License, 
1990 

BADegree,Communication,UCLos Angeles, 
1979 


EMPLOYMENT HISTORY 

Tennis Instructor,ATennis Club,Montecito,CA 1989present 
Teacher’s Assistant,Los Angeles SchoolDistrict 198688 
PreSchoolTeacher, 
Children’s PreSchool, 
Los Angeles, 
CA 198385 
Tennis Instructor,CityofLos Angeles, 
RecreationDept. 
197880 


SampleResumeFormat: Combination,TimesNewRoman#11 


SOURCE: The 
Resume 
Guide 
for 
Women 
of 
the 
90’s 
by 
Kim 
Marino. 
Ten 
Speed 
Press, 
1992. 


18



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


MOLLY RACHEL 
McKINSEY 


5720 GreenStreet 
SanFranciso,CA 
94750 
(415) 
4502378 


Objective: To successfully market nonprofit 
organizations 

EDUCATION 

MBA, 
UniversityofSanta Clara, 
Santa Clara, 
CA, 
December 1984 
Emphasis: Marketing and Finance 


BA, 
French Literature, 
UC 
Berkeley, 
Berkeley, 
CA, 
June 1980 
Phi 
Beta Kappa 


EXPERIENCE 


AMERICAN LIBRARY, 
Geneva Switzerland 198790 
Publicity Coordinator 
(volunteer 
position) 


• 
Developed marketing program. 
• 
Wrotemagazine articles 
and radio 
announcements. 
• 
Organized direct 
mailprogram. 
• 
Designed and produced brochure for 
new members. 
• 
Managed advertising campaign 
for 
annual 
booksale. 
• 
Gave presentations 
to 
communitygroups. 
WELLS FARGO BANK,SanFrancisco,CA 
198587 


Project 
Manager 


• 
Managed implementationofthe Wells 
Fargo/Crocker overdraft 
class 
actionsuit 
settlement, 
including 22 subprojects 
and a $1,000,000budget. 
• 
Served as 
liaisonbetweenConsumer Marketing, 
Credit 
Card, 
Legal, 
Operations, 
Systems, 
and Public Relations 
departments. 
• 
Coordinated development 
and projectionofcustomer communications. 
• 
Awarded bonus 
and letter ofcommendationat 
completionofproject. 
Associate Product Manager 


• 
Managed summer advertising campaign 
for 
checking accounts. 
• 
Researched proposalfor 
anupscale customer service program. 
• 
Developed conversionplan 
for 
Crocker 
certificate ofdeposit 
accounts 
for 
the Wells 
Fargo/Crocker 
Bank merger. 
• 
Edited and coordinated branchtraining materials. 
19



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


MOLLY RACHEL 
McKINSEY________________________________________Page Two__ 

EXPERIENCE 
continued 


WELLS FARGO BANK,SanFrancisco,CA 
198587 


Assistant 
Product Manager 


• 
Analyzed interest 
rates 
and presented pricing recommendations 
to senior 
management 
ona 
weekly 
basis. 
• 
Wrotemonthly 
business 
reviews 
and marketing proposals. 
• 
Researched and analyzed competitive products 
and institutions. 
• 
Wrotetelemarketing scripts 
and assisted withtelemarketing training. 
• 
Created and managed branch 
incentive campaign. 
CLAIROL, 
INC., 
Oakland, 
CA 
198184 


Sales 
Representative 


• 
Responsible for 
selling Clairolhaircare products 
directlyto 
major 
drug store chains 
and mass 
merchandisers, 
e.g. Longs, 
Kmart. 
• 
Achieved 15 percent 
annual 
increase for 
SanFranciscoSunnyvale 
sales 
territory. 
• 
Designed and installed haircolor 
department 
layouts 
and displays. 
• 
Presented new products, 
major 
promotions 
and business 
reviews. 
• 
Provided personalized customer service 
and followup. 
EMPORIUMCAPWELL, 
Fremont, 
CA 
198081 


Department 
Sales 
Manager 


• 
Trained, 
supervised and motivated sales 
staffof15 
employees. 
• 
Analyzed sales 
trends 
and established sales 
goals. 
• 
Negotiated procurement 
ofbestselling 
items 
withcentralbuying office. 
• 
Redesigned layout 
ofsales 
floorsto 
emphasize faster growing businesses. 
SPECIAL 
SKILLS 


• 
Fluent 
inFrench(Diploma, UniversityofGeneva, July1988) 
• 
Proficient 
onIBM 
and MacintoshPC’s (Lotus 
123, 
Microsoft 
Word) 
REFERENCES AVAILABLE 
UPON REQUEST. 


SampleResumeFormat:Chronological, 
2pageresume 
Times 
New Roman#12 


SOURCE: The 
Resume 
Guide 
for 
Women 
of 
the 
90’s 
by 
Kim 
Marino. 
Ten 
Speed 
Press, 
1992. 


20



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 


Christopher 
Robin_____________________________________________________________ 
983 Jessup Avenue (201) 
5388862 
Bronx, 
NY 10001 (845) 
3004456 
(cell) 


OBJECTIVE: RN positionina Pediatric Unit 


SUMMARY 
OF 
QUALIFICATIONS: 


• 
Experienced withpediatric patients 
inurgent 
care 
• 
Good listener withabilityto assess 
needs 
• 
Abilityto 
monitor 
patient’s 
vitalsigns 
inER 
unit 
• 
Bilingual: Spanish/English 
LICENSES/CERTIFICATIONS: 


• 
Eligible for 
licensure by 
NCSBN, 
May2006 
• 
CardiopulmonaryResuscitationCertification, 
current. 
EDUCATION: 


AAS Nursing 
May2006 


SUNY 
Orange, Middletown, 
NY 


GPA: 3.6 
HonorsProgram 
Dean’s 
List 
three 
semesters 


CLINICAL 
EXPERIENCE: 


Nursing IV 
Clinical (Spring 2006) 


v 
ORMC 
(ArdenHillCampus) 
– Goshen, 
NY 


• 
Worked withpatients 
onTelemetryFloor 
• 
Assessed patients 
inIntensive Care 
• 
Monitored IV lines 
• 
Administered medications 
·	Monitored vitals 
in 
bothareas 
v 
MiddletownPsychiatric Center – Middletown, 
NY 
• 
Assessed patients 
withschizophrenia, manicdepression, 
substance 
abuse 
• 
Monitored dailyvitals 
Nursing III 
Clinical 
(Fall 2005) 


vSt.Luke’sCornwallHospital – Newburgh,NY 


• 
Assessed pediatric population 
• 
Monitored vitals 
• 
Administered medication 
• 
Worked withwomen’s 
healthclients 
21



SUNYOrange 
–Officeof Career&InternshipServices 
ResumeGuidelines20072008 
ChristopherRobin______________ Page 2 

CLINICAL 
EXPERIENCE 
continued: 


Nursing III 
Clinical 
(Fall 2005) 
continued: 


v 
ORMC 
(HortonHospital) 
– Middletown, 
NY 


• 
Worked withpostpartumclients 
and newborns 
• 
Changed newborndiapers 
and bedding; 
bonded withnewborns 
and fed newborns 
Nursing II 
Clinical 
(Spring 2005) 
v 
ORMC 
(ArdenHillCampus) 
– Goshen,NY 


• 
Assessed/Monitored progress 
ofpatients 
onGeneral 
Medical/Surgical floor 
v 
St. 
Luke’sCornwallHospital– Newburgh,NY 


• 
Worked withpatients 
onMedical/Surgicalfloor: renaland 
diabetic patients 
Nursing I 
Clinical 
(Fall 2004) 
v 
Elant 
Nursing Home—Goshen, 
NY 


·	Cared for 
geriatric population 
v 
ORMC 
(HortonHospital) 
– Middletown,NY 
·	Cared for 
patients 
onMedical/Surgicalfloor 
MEMBERSHIPS: 
SUNY Orange Nursing Club 


SAMPLE RESUME: RNResumewithClinicalExperience 
– TimesNewRoman,#12 

*AlliedHealthcareCandidates 
needspecialinstructions 
forresumes. 
Come 
toCareer 
Servicestoreceive 
bookleton 
Healthcare 
Resumes. 


22



SUNY 
Orange 
Ü 
Office 
of Career 
& Internship 
Services 
ResumeGuidelines 
20072008 


JASON DE 
MARCO 


1030 Saddlehorn Drive 
Home: 
(615) 5551097 
Hendersonville, 
TN 
37075 EMail: 
jdemarco@aol.com 


A 
+ CERTIFIED 
SERVICE TECHNICIAN 


Highlyskilled technical 
professional 
demonstratingknowledge 
andskill 
with various 
PCbased 
operating systems, 
networks,andsoftwareapplications. 
Trained tosupportendusersin aWindowsenvironmentviatelephoneand 
handson 
support.Diagnoseand troubleshootPC andbasicnetwork problems. 
Installandconfiguresoftwareonly 
individualandnetworked systems. 
SetupPC’s,printers,modems,monitors,adother ancillaryequipmentand 
attachthemtonetworks. 
Aneffectivecommunicatorwith solidprofessionalabilities,astrong work ethic,anda 
commitment 
toexcellence. 


TECHNICAL SKILLS 


OperatingSystems 
&Networks 


Windows 
XP, 
2000, 
98Windows 
Server 
2003 


Applications 


Expertise 
with Microsoft 
Office 
(Word, 
Excel,and PowerPoint) 
Basic 
knowledge 
ofMicrosoft 
Access 
– 
Lotus 
123 
– WordPerfect 


ABILITIES 


· 
Help Desk Support 
/ 
Customer Service 
· 
Installation 
/ 
Configuration 
· 
OnSiteTechnicalSupport 
· 
Troubleshooting/Repair 
CERTIFICATIONS 


A+ Service 
TechnicianCertification 
– August 
1999 
Career Blazers 
Learning Center –DelrayBeach, 
Florida 


PC 
Applications 
– May1999 
EdwardRoss 
Career 
&Employment 
Institute 
–Deerfield Beach, 
Florida 


EDUCATION 


DegreeProgram: Associateof AppliedScience 
(45 credit 
hours) –19931996 
BrowardCommunityCollege 
– Fort 
Lauderdale, 
Florida 


WORK 
EXPERIENCE 

Computer 
Technician 
–1999toPresent 
Wireless 
Innovations 
– Nashville,Tennessee 


· 
Performtroubleshooting,repairs,andupgradesforcompany’sLANsystem. 
· 
Provideonsitesoftwaretraining 
andtechnicalsupporttoendusersusing Windows,MSWord, 
MSExcel 
Route 
Salesman 
–1990to1999 
BlandingBrothers 
–Fort 
Lauderdale, 
Florida 


· 
Serviced commercial 
accounts, 
primarilysupermarkets, 
delis, 
and convenience 
stores. 
· 
Prepareddailylog totrack inventory, 
sales, 
collections, 
andpaymentreceipts. 
Sample 
Resume: Combination 
Format, 
Times 
New 
Roman 
#10 

SOURCE: Expert ResumesforComputer& WebJobs 
by WendyS. 
Enelow& LouiseM. 
Kursmark, 
2nd Edition. 
Indiana: JISTPublishing Company,2005. 


23



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


JONATHAN P. 
WOODRIDGE 
_41 Chatham 
Avenue · 
Cherry Hill, 
NJ 08034 · 
6097148020 
· 
jpw@aol.com_ 


Programming / Software Training / TechnicalSupport 
SUMMARY 


• 
Highenergy, 
selfdirected 
professionalwitha technical/ business 
academic 
background and 10+ years 
ofsuccessfulbusiness 
experience. 
• 
Frequent 
recognition 
for 
outstanding performance inpositions 
requiring strong 
planning, 
analyticalproblemsolving, 
and customer 
service 
skills. 
• 
C++ 
programming experience, 
using class 
functions 
and conversions, 
inheritance 
and 
dynamic memorylocation, 
I/O file streams, 
datafiles, 
and data structures: arrays, 
strings, 
addresses, 
and pointers. 
• 
Developer ofprograms 
that 
integrated VisualBasic withAccess. 
• 
Extensive background intraining and customer service;able to 
clearlyconvey 
information 
• 
Provenabilityto 
assess 
and hurdle complexobstacles, 
viewed as 
a strong 
troubleshooter. 
Programming Languages: C++,VisualBasic 
Software: 
MS Excel, 
Access, 
PowerPoint, 
Word,Visio 
Operating Systems: Windows 
XP/2000/98 
Hardware: 
IBMcompatible 
PCs 


EDUCATION / PROFESSIONAL 
DEVELOPMENT 


A.S.,Computer Science/ BusinessAdministration: DumontCountyCollege, 
Dumont, 
NJ 


ProfessionalSeminars/ Training Programs: Customer Service,Training,Interviewing. 
Employee Relations 
/ Coaching 


SKILLS AND 
ACCOMPLISHMENTS 
Programming 


• 
Developed anamortizationchart 
inC++ 
that 
allowed user to 
enterinput 
to 
calculate 
payments, 
balances, 
and interest 
paid. 
• 
InC++, 
created abowling programthat 
recordedscore datainput 
byuser and stored 
it 
ina output 
datafile for 
later use. 
• 
Developed programs 
for 
the realestateand fast 
foodindustries 
that 
integratedVisual 
Basic with 
Access, 
utilizing the database inthe interface and retrieving it 
using SQL 
statements. 
TechnicalWriting 


• 
As 
project 
manager, 
led a teamof6 inthe development 
ofa software manual. 
• 
Conducted ananalysis 
ofthe software programand typicalusers, assigned 
responsibilities, 
completed a task list, 
developed task completiondates, 
and 
performed frequent 
reviews 
to assess 
progress. 
• 
Ensured clarityand integrityofdocument 
and use ofappropriate terminology. 
24



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


JONATHAN P. 
WOODRIDGE 
Page 2_____ 

SKILLS AND 
ACCOMPLISHMENTS (continued) 


Planning / Leadership / Training / Troubleshooting 


• 
Managed the operations 
of 
multimilliondollar 
retaillocations, 
withresponsibility 
for 
sales, 
customer service, 
cost containment, 
recruiting, 
training, 
scheduling, 
and 
inventory. 
• 
Received frequent 
regionaland district 
recognition for 
sales 
volume and expense 
control. 
• 
Evaluated problems 
at 
various 
sites 
and devised and implemented solutions. 
• 
Trained managers 
throughout 
the region, 
while maintaining responsibilityfor 
store 
management. 
• 
Conducted grouporientationand training sessions 
for 
seasonalsales 
associates. 
CustomerService 


• 
Focused oncreating customercentered 
environments 
that inspired repeat 
business. 
• 
Emphasized qualityservice with 
management 
trainees 
and staff. 
PROFESSIONAL 
EXPERIENCE 


Store Manager, 
The Man’s 
Shop, 
Sea Girt, 
NJ 
19962002 


Store Manager,CarltonsofCalifornia, Freehold,NJ 
19891996 


INTERESTS 


Investing and FinancialManagement 


Sample Resume: Functional, 
Times 
New 
Roman #12 

SOURCE: 
Expert ResumesforComputer& WebJobs 
by WendyS. 
Enelow& LouiseM. 
Kursmark, 
2nd Edition. 
Indiana: JISTPublishing Company,2005 

25



SUNY 
Orange 
Ü 
Officeof Career& InternshipServices 
ResumeGuidelines20072008 


CAREER and 
INTERNSHIP 
SERVICES 
RESUME 
RESOURCES 


Adams, 
Robert 
L., 
Ed. 
Adams 
Resume Almanac. 
Holbrook, 
MA: Adams 
Media Corporation, 
1994. 


Enilow,WendyS.and Louise M.Kursmark. 
Expert ResumesforBabyBoomers.Indianapolis, 
Indiana: JIST 
Works, 
2007. 


Enilow,WendyS.and Louise M.Kursmark. 
Expert ResumesforComputer and WebJobs: 2 nd 
Edition. 
Indianapolis, 
Indiana: JIST 
Works, 
2005. 


Enilow,WendyS.and Louise M.Kursmark. 
Expert ResumesforPeople Returning ToWork: 
Indianapolis, 
Indiana: JIST 
Works, 
2003. 


Farr, 
Michael. 
SAME 
DAY RESUME: 2 nd 
Edition. 
Indianapolis, 
Indiana: JIST 
Works, 
2007. 


Krantman, 
Stanley. 
The Resume Writer’s 
Workbook, 
2 nd 
Edition. 
Albany, 
NY: Delmar, 
2001. 


Marino,Kim. 
The Resume Guide forWomenofthe 90’s. 
Berkeley,CA: TenSpeed Press, 
1992. 


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