Refunds

SUNY Orange partnering with Higher One in 2014

We are pleased to announce that beginning in 2014, Higher One will replace our current servicer, Sallie Mae, for issuing SUNY Orange student refunds. SUNY Orange will be partnering with Higher One to distribute refunds to all SUNY Orange students-- with the My SUNY Orange Debit MasterCard®.

What does this mean for students?

It means new choices for managing your money and receiving refunds.

Starting at the end of January, look for the bright green envelope from Higher One! Once it arrives, you’ll simply follow the instructions and use the card inside to let us know how you’d like to receive your money. Choose the option that works best for you. Remember, even if you are not currently expecting a refund, you should still make a choice in cases of dropped or cancelled courses or if a refund becomes due to you in the future.

If you currently have a Sallie Mae® No Fee Student Checking or Sallie Mae® Prepaid Debit MasterCard, you will receive important information from Sallie Mae about your next steps.

What do students need to do?

Make sure we have your current mailing address! Here’s how:

  • Log into MySUNYOrange
  • Select the “Banner College Information” icon
  • Select Personal Information
  • Review Address and Phone Numbers

If the information that appears is not correct, you must complete the Change of Information form and submit it to the Bursar Office or Student Services Central to ensure delivery of the My SUNY Orange Card, as well as other important documents.

Be sure to update your address with the US Postal Service as well to avoid delayed, lost, or returned mail.

Have additional questions?

Visit MyOneMoney.com/students to learn more about the all-new My SUNY Orange Card coming to campus.

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†Clicking on this link will take you out of the SUNY Orange web site and into a new browser window for on-line payments. The college cannot be responsible for the content of this external web site, even though the site has been reviewed and is recommended by the Bursar's Office.