Frequently Asked Questions
Parents
What deadlines must my student meet?
Deadlines are posted in the academic calendar, which is available here (see the menu on the left).
What are the tuition and fees?
Complete tuition and fee information is located in the Bursar's section of the website, or you can call the Bursar's office at (845)341-4837. Also included is a helpful example of a refund scenario
What is the refund policy?
The refund policy is also listed in the Bursar's section of the website, or you can call the Bursar's office at (845)341-4837. Also included is a helpful example of a refund scenario.
What is FERPA? What information do I have the right to access about my child and his or her records?
FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches a certain age of 18 OR attends a school beyond the high school level. Students to whom the rights have transferred are "eligible students".
Complete FERPA (Family Educational Rights and Privacy Act) information is available here, as well as in the catalog.
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Students
What is the deadline for dropping or adding a course?
The deadlines for all course registration, drop/add, and other information is contained in the academic calendar (see the menu on the left).
How do I register?
There are three steps to register. These steps are outlined in the course schedule, which you can download in PDF, or you can visit this page which outlines the steps.
When can I register
Registration dates vary from semester to semester. To find out when you can register for the semester you're interested in, check out the course schedule. The printed course schedule can be picked up on campus, can be mailed to you, or can be downloaded in PDF format by visiting the schedules pages on the web.
What is FERPA? What information do I have the right to access about my records?
Complete FERPA (Family Educational Rights and Privacy Act) information is available here, as well as in the catalog.
Who can I contact for help?
You can call Neil P. Foley, director of academic services at (845)341-4180 for more information, or e-mail him at nfoley@sunyorange.edu
Certifications of Enrollment/Attendance or Certifications of Full-Time/Part-Time Status:
Students who require official certifications from the Records and Registration Office regarding enrollment/attendance of full-time/part-time status should submit signed written requests allowing our Office to release such information in accordance with the Federal Education Rights and Privacy Act (FERPA).
Certifications of Full-Time/Part-Time Status are done on a first-come, first served basis. Certifications of Enrollment/Attendance are not sent until after the end of the third week of classes. If receipt of the requesting agency is needed by a specific deadline, students should so state in their requests. To certify enrollment, tuition and fees must be paid and all stop/holds must be cleared from the student's records.
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Faculty
What is FERPA? What information may I give out concerning students?
Complete FERPA (Family Educational Rights and Privacy Act) information is available here, as well as in the catalog.
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