Frequently Asked Questions



Parents

What deadlines must my student meet?

Deadlines are posted in the Academic Calendar

What are the tuition and fees?

Complete tuition and fee information is located in the Bursar's section of the website, or you can call the Bursar's office at (845)341-4837. Also included is a helpful example of a refund scenario

What is the refund policy?

The refund policy is also listed in the Bursar's section of the website, or you can call the Bursar's office at (845)341-4837. Also included is a helpful example of a refund scenario.

What is FERPA? What information do I have the right to access about my child and his or her records?

FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches a certain age of 18 OR attends a school beyond the high school level. Students to whom the rights have transferred are "eligible students".

Complete FERPA (Family Educational Rights and Privacy Act) information is available here, as well as in the catalog.

[to top]



Students

What is the deadline for dropping or adding a course?

The deadlines for all course registration, drop/add, and other information is contained in the Academic Calendar

How do I register?

Visit the Course Schedule section of the website to access information on how to register as well as the Online Searchable Database of course offerings.

When can I register

Registration dates vary from semester to semester. To find out when you can register for an upcoming semester see the Registration Calendar.

What is FERPA? What information do I have the right to access about my records?

Complete FERPA (Family Educational Rights and Privacy Act) information is available here, as well as in the catalog.

Who can I contact for help?

You can call Neil P. Foley, Registrar at (845)341-4180 for more information, or e-mail him at neil.foley@sunyorange.edu

Enrollment Certifications of Full-Time/Part-Time Status:

Enrollment Certification of full-time/part time status are available through the National Student Clearinghouse Self-Service Program. Student will securely and seamlessly be brought to the Clearinghouse Self-Service site by signing into MySUNYOrange. Advanced Registration Certificates, Current Enrollment Certificates and Past Enrollment Certificates will be available for students to print.

Certifications and verifications may not be obtained until all tuition and fees are paid and all holds are cleared from the student’s record.

Please see attached flier for details.

Degree Verification:

Orange County Community College has authorized the National Student Clearinghouse to provide degree and enrollment verifications. The National Student Clearinghouse can be contacted at:

Web: www.degreeverify.org

Mail:
National Student Lending Clearinghouse
13454 Sunrise Valley Drive, Suite 300
Herndon, VA 20171

[to top]



Faculty

What is FERPA? What information may I give out concerning students?

Complete FERPA (Family Educational Rights and Privacy Act) information is available here, as well as in the catalog.

[to top]